Toyota of Downtown L.A.

Good job We requested car price from 6 dealers. Best deal and best price we found to buy a car. Good customer service from Richard Silva. Good Job La Downtown We requested car price from 6 dealers. Best deal and best price we found to buy a car. Good customer service from Richard Silva. Good Job La Downtown Toyota.. More

Customer Service Richard Silva has provided excellent customer service. This type of employee makes a big difference within a company. An employee that I have not gr Richard Silva has provided excellent customer service. This type of employee makes a big difference within a company. An employee that I have not great experience was from finance department Jimmy. why? He was not explaining in detail each section trough my entire car contract. More

Clean & Simple Mike always communicates updates, Never leaves me hanging wondering when the car is going to be ready. The mechanics always do an excellent job with t Mike always communicates updates, Never leaves me hanging wondering when the car is going to be ready. The mechanics always do an excellent job with the car. Never had to bring the car back... More

Great! Ray answered all my questions and help me to get my new SUV, An Oscar at the finance department was very helpful in explaining the process to finance Ray answered all my questions and help me to get my new SUV, An Oscar at the finance department was very helpful in explaining the process to finance the SUV. More

Great Service My service representative is Mike Briseno. He communicates well by providing information as to the services needed for the car and notifies me when a My service representative is Mike Briseno. He communicates well by providing information as to the services needed for the car and notifies me when anything unexpected arises. He is very knowledgeable about the cars he deals with and does a good job of explaining what is needed and why to someone like myself who is a novice when it comes to automobiles. Mike is very friendly and puts you at ease. Courtney Reich More

Awesome new facility and great customer service This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to This dealership has been my favorite for a long time. I am from Las Vegas and when my car needs service and I am in California I prefer to take it to this dealership. I have delt with many service reps and overall they are all great ( Lenin, Danny) However, Michael Briseno stands out a little more and I think it has to do with his upbeat energy. If you meet him you will quickly realize he is there to help you out in the best way possible. He is very friendly, respectul and professional. I strongly recommend this service center. More

Very happy costumer Mr. Brisero costumer service is excellent, he explained everything to detail and also gave other options to my problem . He was very attentive and k Mr. Brisero costumer service is excellent, he explained everything to detail and also gave other options to my problem . He was very attentive and kept in contact with me through the whole process . Thank you mike . More

excellent & prompt services good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. good & quick services I like, especially Sam park. he is awesome and tried to help customers. if I have to buy Toyota, he must be my salesperson. More

Some good - some not so good I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty suppleme I purchased a vehicle 4 days ago. Yesterday, when going through the printed material package I found that the Certified Used Vehicle warranty supplement had not been filled in. I spoke with the salesman involved who informed me he would get back to me when he got into the office. 24 hours later I am still awaiting his call. As the title says "some good - some not so good" More