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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,830 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,830 reviews

September 06, 2019

Good service great team This is the second time that I have worked with Mike. He’s a very effective communicator. The oil change service was efficient and the ride share is a More

by McPears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Briseno
Sep 08, 2019 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Chris Cokonis - Service Manager

September 05, 2019

Easiest way to lease a car Norma made this experience so easy. You guys are just the best. And I will be sending all of my family and friends to this dealership More

by CORYLIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Choi, Bryan Kennedy, Brian Lee, Norma Juarez
Sep 08, 2019 -

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, David Shin - General Sales Manager

September 03, 2019

Ji was excellent! They were prepared and timely. It allowed me to move through there seamlessly. I would recommend this dealership to anyone looking to purchase a new T More

by TONY.ASARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Sep 04, 2019 -

Toyota of Downtown L.A. responded

Tony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for Toyota of Downtown L.A. and our customers. Hope to see you again soon! Sincerely, David Shin - General Sales Manager

September 02, 2019

Overall good exeperience The service was nice. The price was reasonable. I would come back to this dealership for my next Toyota. Highly recommend. The financing took longer t More

by HENRY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, Jin Chun
Sep 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

September 01, 2019

Finally buying my truck Went in looking for my truck and i finally was able to get what I wanted thanks to the best employees at Toyota Of Downtown Los Angeles. More

by JAIROOROZCO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castro, Brian Lee, Oscar Sorto
Sep 01, 2019 -

Toyota of Downtown L.A. responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Sincerely, David Shin - General Sales Manager

August 31, 2019

Made to Feel Comfortable The salesman was really patient and knowledgeable. He helped me feel comfortable and confident with my purchase. He went above and beyond to find the More

by CLETTY1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez, Duban Barrios, James Mcgillivray
Sep 01, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this amazing review! We always appreciate customer feedback, and we are pleased to hear our staff provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager

August 30, 2019

Penominal service & attention to needs Had the best experience buying a car. Philip going over and beyond looking for the exact vehicle w specified specs requested. Brian got the best deal More

by MYOUNGK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Brian Lee
Sep 01, 2019 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Sincerely, David Shin - General Sales Manager

August 30, 2019

Great service I really the service. I would definitely recommend this dealership to anyone. I like how JC has always helped my family and I. That guy is a great guy More

by ERICGRANILLO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Pedroza
Sep 01, 2019 -

Toyota of Downtown L.A. responded

Thank you for your great feedback and recommendation, Eric! JC is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, David Shin - General Sales Manager

August 29, 2019

Great service Mike Briseno was efficient, honest, trustworthy and knowledgeable. And cheerful! It was very helpful to go over the results of my car’s inspection. G More

by Jl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Sep 01, 2019 -

Toyota of Downtown L.A. responded

Hello Jl! It is great to hear about your recent service experience. I will certainly pass on your feedback to Mike as he will be happy to hear it! Drive safely and always feel free to reach out with any service questions. Sincerely, Chris Cokonis - Service Manager

August 27, 2019

Great personal service and large inventory of new and used. Jin Chun was very responsive when I inquired over the internet from Chicago, Illinois where I live. My daughter recently moved to Los Angeles and I f More

by JIMPATTERSON1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Jason Park, Jin Chun
Aug 27, 2019 -

Toyota of Downtown L.A. responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future Sincerely, David Shin - General Sales Manager .

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