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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,831 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,831 reviews

November 29, 2019

Great Deal and Easy Process Jin Chun was incredibly helpful throughout the process of purchasing a new car. He made the process seamless and helped us secure a fair deal. Excelle More

by EL824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, David Shin - General Sales Manager

November 28, 2019

Bien explicado Me gusto como te tratan todo bien calidad, personal muy amable y Calificado en las ventas gracias a Dios pude obtener mi carro Toyota Corolla 2020, More

by MEJIASANMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez, Jason Park
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

November 27, 2019

Excellent experience! We all know the extensive time of waiting in a car dealership when buying a car...ugh! This is the first time that I've bought a car where the whole More

by KELLY.WINTERS2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Jin, Peter Kim, Ji Suh
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us Kelly! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, David Shin - General Sales Manager

November 26, 2019

Visit & purchase Preown car from Toyota of Downtown LA. Professional customer service, a sales person Julio Garcia doing so well ,transaction processing quick & simple to understand, friendly & respectfull More

by HIDAYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Maria Salimbangon, Julio Garcia, Ray Lewis
Nov 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown LA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

November 22, 2019

Toyota of Downtown LA is an awesome delarship I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help More

by ANNALOU.VALERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Marcel, Aurelio Lopez, Norma Juarez
Nov 24, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

November 19, 2019

Great Service Best in class service from negotiations to doing paperwork. Courtesy, professionalism, understanding wants and needs, The best service I have ever h More

by michael.kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim
Nov 19, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Shin - General Sales Manager

November 19, 2019

Amazing dealership Jin is the man! He helped me and my cousin get a truck! Will always recommend him to anyone looking for a Toyota, Give the man a raise! And Georges at More

by MARTIN_ALVAREZ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Jin Chun
Nov 19, 2019 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown LA and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager

November 16, 2019

Awesome Tacoma TRD Sport My experience at Toyota DTLA was very satisfactory. All my questions were answered and I got the car I really wanted all thanks to the wonderful team More

by ARIN_KASPARIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Salimbangon, Aurelio Lopez, Norma Juarez, Martha Guzman
Nov 18, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

November 15, 2019

Very competent staff who made me feel comfortable without a See above comment In addition I was impressed by Esther’s knowledge and the fact that she did not engage in high pressure sales techniques More

by AVIANDMARSHA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, Esther Zhang
Nov 15, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

November 14, 2019

Costco Auto Program was a Great Deal! I was able to finalize the details of the deal on my new Tacoma through email with Jin and all that I had to do was how up to complete the paperwork a More

by CPCAMP08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Jin Chun
Nov 15, 2019 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, David Shin - General Sales Manager

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