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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,831 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,831 reviews

December 16, 2019

Thank you! Great customer service, great price, and very helpful salespeople. I love my new car and how easy everyone at the dealer made the car buying experien More

by LAURENFKAPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Jason Park
Dec 16, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

December 11, 2019

Price price price I have been searching my toyota for a week in SOUTHERN CALIFORNIA. NOT OTHER TOYOTA DEALER BEAT JI SEO'S PRICE. New building is cool, too. More

by butteroppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Jin, Ji Suh
Dec 11, 2019 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown L.A., and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

December 10, 2019

Happy with my new car Mr. J Suh helped me get my new car. He treated me with respect and was very professional throughout the buying process. I felt taken cared off and had More

by RAUL_B_DOMINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Dec 10, 2019 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown LA and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager

December 10, 2019

Friendly staff Thanks for all I’m really happy whit the service really appreciate all your help especially to Gary Kamoshida thank you again see you soon More

by PELON212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Toyota of Downtown L.A. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, David Shin - General Sales Manager

December 05, 2019

Excellant From the begin to the end the sales man was very nice and helpful. They were always aski g wuestions to see what was the best fit for us. More

by GARWALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Castellon, Duban Barrios
Dec 05, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager

December 04, 2019

One of the best car buying experience in my last 20 years We were greeted by Martha G on time at 9 am, very professional, friendly and courteous in completing the sale transaction on Prime XLE all the way. Ku More

by DRJAYR2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Park, Martha Guzman
Dec 04, 2019 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown LA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

December 04, 2019

The best ever forget I loved this dealership because was nice experience and the best service about the best way for got it my Prius. Esther the salesperson was amazing!! More

by Miguel Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Lopez, Esther Zhang
Dec 04, 2019 -

Toyota of Downtown L.A. responded

Miguel, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Toyota of Downtown LA. Sincerely, David Shin - General Sales Manager

December 04, 2019

No Stess I did my research and stopped at several dealerships. By far downtown gave me piece of mind. They were no shenanigans like Culver City. I really enjoy More

by GYLADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Dec 04, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

December 04, 2019

Very kind and comfortable environment These guys went out of their way to make sure my family and I were comfortable at all times. They were upfront about wait times and what to expect. More

by HARRY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kim, Peter Kim, Ji Suh
Dec 05, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, David Shin - General Sales Manager

December 02, 2019

Great and Fast service I came into the dealer knowing exactly what car I wanted and how much I wanted to pay for it. My sales person Norma was great and friendly. She made More

by KANEKI28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, Jorge Valle, Norma Juarez
Dec 03, 2019 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Norma was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, David Shin - General Sales Manager

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