Toyota of Dothan

My husband and I went to the dealership already knowing that we wanted a new Prius. Our salesman ended up being Michael Chancey. Not only was he knowledgeable enough to make our final decision a no brainer that we wanted a new Prius. Our salesman ended up being Michael Chancey. Not only was he knowledgeable enough to make our final decision a no brainer for us, he made our entire experience enjoyable. Never once did we feel pressured to spend more money than we were comfortable with. Michael was easy to work with and I honestly can't remember a time when either of us has laughed more with a salesperson anywhere! At one point someone passed by the office door and jokingly said we were having too much fun. They were really busy that evening so we had to wait a little longer than expected. That being said, Michael never left or made us feel neglected. He is an awesome salesman! We left Michael's office to finish the financial end with Steve Barry. Another great employee! Very friendly and incredibly helpful. Laid back and seemingly naturally happy, Steve never made us feel rushed even though it was late in the evening. These two gentlemen made our experience at Toyota of Dothan an outstanding one! A lasting impression that has ensured we will be back when my husband is ready for his new truck!! Thank you Michael and Steve!!! More

My wife and I were looking for a top rated vehicle for her first car, but we were in a tight with money. She wanted a car that would take care of her, and be there for her to go to work and school. Being her first car, but we were in a tight with money. She wanted a car that would take care of her, and be there for her to go to work and school. Being her first car, we wanted to pay cash , but we only had a budget of less than $7000. We contacted Heath a family member and asked for help. He had just what we needed. With his great help we bought a toyota 4 door that my wife was so happy with. It met her total list of needs and we are very happy that Heath could help us. We had a great experience with him and will recomend him to others in the future. Thank you Heath and God Bless you! More

Woodrow was with a customer when I arrived for our appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicl appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicles on the lot. March 2nd was a bitterly cold, windy day, but there was no feeling of being rushed by either Michael or Woodrow to "make a decision". Woodrow was very patient explaining the details on the car that I was unfamiliar with as well as going over the financial aspects. He also assisted with setting up and making sure the blue tooth function worked properly. I was very pleased with the financing that was worked out so that I would be able to afford to trade my 2008 Corolla for a 2013 model. Because of the lateness of closing the sale, I was unable to have my car detailed at that time. A few days later, I was offered a loaner to go take care of the tag transfer while my car was being detailed. The one thing I would suggest is that when a car is being detailed, offer the customer the choice of having the seats protected at the same time. I know that is an extra cost, but from what I recall, it wasn't too expensive. I would have gladly paid to have it done at that time. It's easier than making an appointment to come back. Everyone I encountered was pleasant, friendly and professional. Our family has purchased several vehicles from you and more than likely will continue to do so in the future. More

We had previously driven by and found a truck my husband was interested in. We went back the next day to test drive it and check it out further. We got the sales person we asked for and got immediate help. was interested in. We went back the next day to test drive it and check it out further. We got the sales person we asked for and got immediate help. They worked out a good deal for us and we wound up getting the truck and driving it home that very day. More

Me and my boyfriend were only in for a minute to see Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our friend Michael Chancy walked up to us and striked up a conversation about the Rav4. We explained to him that we were trying to cut back on our budget and that the new Rav4 would save us so much money in gas. We weren't there to purchase but it made sense after we saw the savings. After doing the math and numbers and finding out how upside down we were in my Ford Explorer that I only purchased there a year ago, I decided to check out the 2012 Toyota Camry LE and fell in love with it! With even more gas savings I knew it would be perfect for us! Michael Chancy did a fantastic job showing us the Camry and its benefits, his knowledge of the Toyota product line was superb! My boyfriend Jason worked there with Toyota too so when the 2 of them got together it was an awesome show!!!!!! Lol. Thanks Michael Chancy! He deserves major cudos!!!!!!!!!!!!!!! We both recommend Toyota and Toyota of Dothan family to all of our friends! This is our 3rd purchase there and we enjoy it everytime! Thanks again! - Kayla Smith & Jason Walsh More

An impressive experience......... I'm a life-long Toyota costumer, so I know first hand the quality of the Toyota brand. But what really impressed me was the quality of service given by sales represe Toyota costumer, so I know first hand the quality of the Toyota brand. But what really impressed me was the quality of service given by sales representative Josh Hernandez. This young man exhibited a commitment to customer satisfaction that could easily rival those experienced at 5 stars hotels and resorts (I'm a Ritz-Carlton ex-employee). His dedication and compromise made my "buy a new car" experience unique and totally unforgettable. It can be resumed with one word : IMPRESSIVE !!!!!!!!!!!!!!!!!!!!!!!!!! More

Joey Hall got our business because he was friendly, professional, answered every question or concern we had, was not a pushy person and made sure we got the maximum trade in value for our car. Paul and professional, answered every question or concern we had, was not a pushy person and made sure we got the maximum trade in value for our car. Paul and Steve were equally professional and made sure what was in our best interest was considered. Kudos to the entire Toyota of Dothan Team. James & Mattie Jernigan are now proud owners of a 2013 Toyota Tacoma. More

I used the TrueCar through USAA and they were great to deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this deal deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this dealership because of how responsive they were to my requests. More