
Toyota of Dothan
Dothan, AL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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I went to get an estimate on how much parts and labor will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. When i went to pick up the car, the service man said they washed and vacuumed the car. I figured it was okay, since it was raining, we didn't have a walk through. He told me the total price but refused to allow me to see the work order and price break-out. I drove from the lot straight to Tampa at 5 pm and took the back roads, and I noticed with the rain that my front windshield had a film that made it blurry and annoying to see through; I also noticed my head lights were not illuminating like they normally do (I have HID lights). The next day, I looked at the work order and noticed I was billed twice to have the serpentine belt placed on the car. I called in and they accepted to refund me the money that was over billed; and after several talks, they agreed to clean my windshield. I had to miss half a day of work and drive over 100 miles round trip for them to clean the windshield; as it turns out, they never processed my refund, and if i didn't say anything about it once there, they would have stayed quiet about it and kept it (how i know, because the paper work for it was never done, and i had to wait 10 min after i requested it though they said they were working on it 3 days earlier). At the end of it all, they said the cleaning crew washed my windshield with a dirty rag (which is what also got my headlights dirty and didn't allow the light to shine through) that caused my windshield to be blurry; clearly, this was the dealer's fault, but i was not compensated for my half day of work missed nor my travel of 100 miles to get to the dealer and back to my home/work. More
I have to admit, this was my best experience so far since buying Toyota vehicles. The entire staff here were very friendly and helpful. Awesome place to buy a vehicle! buying Toyota vehicles. The entire staff here were very friendly and helpful. Awesome place to buy a vehicle! More
I would definitely recommend Toyota of Dothan and especially, Josh Hernandez! I have purchased many automobiles over my life and have never encountered a salesman as knowledgeable or as nice as Josh especially, Josh Hernandez! I have purchased many automobiles over my life and have never encountered a salesman as knowledgeable or as nice as Josh. If you're looking to purchase an auto, I would highly recommend this dealership!!!!! More
Very good customer service, Josh especially took his time to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your resea to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your research first. More
The salesman Josh Hernandez really took the time to show me the details of the vehicle I was interested in which was a FJ Cruiser. He took me on a test drive which was considerably better than the other de me the details of the vehicle I was interested in which was a FJ Cruiser. He took me on a test drive which was considerably better than the other dealership in Enterprise (Bondy's). Josh listened to what options I wanted and with Wayne Patterson began a search for the vehicle I'd wanted. They found one very close and actually with some options I liked but had not specified. Price point was OK, but I wasn't very pleased with trade-in, but then blue book kinda inflates the value of select Toyota products anyway which is a bit frustrating if not actually aggravating. It is what it is. I enjoy the FJ. I'll be back to Dothan for my next Toyota. More
Heath provided me with the BEST car buying experience that I have ever had. He is a honest and quality person. I HIGHLY recommend giving Heath a chance to earn you business. I live over 3 hours away and that I have ever had. He is a honest and quality person. I HIGHLY recommend giving Heath a chance to earn you business. I live over 3 hours away and I can not imagine buying a Toyota from anybody else. More
I can easily say that my total car buying experience was a positive one at Toyota of Dothan with the assistance of Heath Danford and Chris Kramer. Heath was exceptionally patient and responsive throughout a positive one at Toyota of Dothan with the assistance of Heath Danford and Chris Kramer. Heath was exceptionally patient and responsive throughout the process of reviewing the options and vehicles that would potentially fit in my budget. He was very accommodating with my schedule in setting up plans to bring my trade vehicle in for their review and evaluation, as well as to look at vehicles on their lot at my convenience. As we were able to finalize vehicle selection and purchase details, Heath and Chris were very thorough and were keen to ensure we were all on the same page. Chris was happy to discuss any and all aspects of the documents as they were executed as well as to answer any questions that arose; directly related or otherwise. At no point in my dealings with Heath and Chris did I feel pressured or as if I was simply the next in a long line of potential customers. I never felt rushed while looking at vehicles or while approaching a decision point for the eventual purchase of a 2013 4Runner SR5. They both made it clear through their actions that they enjoy what they do and were happy to have me as a customer. Further, it was evident that they genuinely looked forward to future dealings with me at Toyota of Dothan for service, parts, accessories, subsequent car purchases, etc. I would not hesitate to recommend Heath and Chris to friends, family, or colleagues for their Toyota needs and considerations. More
I was shopping for a new Camry. A bank I deal with approved $24000 for financing. The local Toyota dealership told me I had to come and renegotiate the financing for what I wanted. I called Toyota of approved $24000 for financing. The local Toyota dealership told me I had to come and renegotiate the financing for what I wanted. I called Toyota of Dothan and Josh returned my call with the promise "24-out the door." He came through with the deal and I am completely happy with the transaction. No negotiating or haggling - just a quick, satisfactory experience. More
Awesome people and amazing service. I am 100% satisfied! They were very patient with me, and even kept my 3 year old entertained! We love our new Camry! They were very patient with me, and even kept my 3 year old entertained! We love our new Camry! More
I purchased a 2008 Silverado and this was the easiest purchase I have ever made. I drove 4 hours to buy this truck. Kevin Woodall was very professional. Truck was actually at a sister dealership and Kevi purchase I have ever made. I drove 4 hours to buy this truck. Kevin Woodall was very professional. Truck was actually at a sister dealership and Kevin stayed right with us until the truck arrived. You get a family type of atmosphere with these guys. Kris Kramer closed out this purchase in a matter of minutes and we were. On our way home. Thanks guys!! More