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Toyota of Dothan
Dothan, AL
349 Reviews
Welcome to Toyota of Dothan, your premier location for all things Toyota and quality used cars. When we opened our doors years ago, we knew we wanted to create a unique experience. We understand how stressful the car-buying process can be, and we wanted to provide customers with something better — because you deserve better.
Since then, we have served our customers the best selection of new Toyota vehicles at the best price. With an extensive new model inventory and an array of quality used vehicles, our mission is to match our customers with the best car for them at the best price.
Join the Toyota of Dothan family and see why we're the go-to destination for all things Toyota. And because you're family, you're treated as such with the highest level of customer service. Our friendly staff strives to make every car-buying experience memorable with a commitment to ensuring that every customer is matched with a vehicle equipped with the features they most desire at a price that meets their needs and lifestyle.
And when your vehicle is ready for servicing, bring your car in and get everything you need with our second-to-none Parts and Service Department.
We aim to deliver an exceptional shopping experience every time you walk through our doors — to answer your questions, help you service your car and assist with test drives. We know how big of a commitment buying a car can be and how stressful the car-buying process can be. Come in and see why we're your #1 choice for all Toyota services in Alabama.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 349 reviews
December 09, 2013
I would highly recommend Toyota of Dothan to anyone who's is looking for a vehicle, and not only the company but I would also tell them to go and see Mr. Joshua Hernandez, who I feel is a great salesm who's is looking for a vehicle, and not only the company but I would also tell them to go and see Mr. Joshua Hernandez, who I feel is a great salesman he helped us out a lot and I know he can do the same for you . He can get you a good deal. He helped us to get a brand new Toyota Corolla and he stayed there with us helping to make sure we got a great deal too that was affordable for us. He also explained to us about the different features of the car, the services that came with the car as well as other benefits that were included free of charge. However, if that doesn't get to you he treated us like celebrities we took a picture standing in front of our new car! Although that was really funny, it was like being in the actual Toyota commercial for the car company. I also want to mention how thankful we are to the others who helped us to get this great Car and their names are Mr. Cameron who referred Josh to us . Thank you Mr. Cameron! He was also very helpful and answered any questions we had. Also, Mr. Wayne Peterson what could we have done without him he was great in getting the numbers where we wanted to see them and that means a lot. Then there was Mr. Chris who helped us fill out the necessary documents and things so we could get our keys to our brand new Car yipee! He was very pleasant as well. Among all of the other employees those who held open the door for us, those who congratulated us the y were all a great crew! and I would certainly recommend Toyota of Dothan to anyone who enjoys great service and getting a great deal. We love you all and Thanks a lot Josh for all you've done for us now and will do in the future if the Lords will. More
by Bethany38
December 04, 2013
I went to get an estimate on how much parts and labor will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. When i went to pick up the car, the service man said they washed and vacuumed the car. I figured it was okay, since it was raining, we didn't have a walk through. He told me the total price but refused to allow me to see the work order and price break-out. I drove from the lot straight to Tampa at 5 pm and took the back roads, and I noticed with the rain that my front windshield had a film that made it blurry and annoying to see through; I also noticed my head lights were not illuminating like they normally do (I have HID lights). The next day, I looked at the work order and noticed I was billed twice to have the serpentine belt placed on the car. I called in and they accepted to refund me the money that was over billed; and after several talks, they agreed to clean my windshield. I had to miss half a day of work and drive over 100 miles round trip for them to clean the windshield; as it turns out, they never processed my refund, and if i didn't say anything about it once there, they would have stayed quiet about it and kept it (how i know, because the paper work for it was never done, and i had to wait 10 min after i requested it though they said they were working on it 3 days earlier). At the end of it all, they said the cleaning crew washed my windshield with a dirty rag (which is what also got my headlights dirty and didn't allow the light to shine through) that caused my windshield to be blurry; clearly, this was the dealer's fault, but i was not compensated for my half day of work missed nor my travel of 100 miles to get to the dealer and back to my home/work. More
by HaroldM
Employees Worked With
Danny Morris, Jason Tolbert
November 29, 2013
I have to admit, this was my best experience so far since buying Toyota vehicles. The entire staff here were very friendly and helpful. Awesome place to buy a vehicle! buying Toyota vehicles. The entire staff here were very friendly and helpful. Awesome place to buy a vehicle! More
by soldier1566
Employees Worked With
John Maye, Kevin Woodall
November 19, 2013
I would definitely recommend Toyota of Dothan and especially, Josh Hernandez! I have purchased many automobiles over my life and have never encountered a salesman as knowledgeable or as nice as Josh especially, Josh Hernandez! I have purchased many automobiles over my life and have never encountered a salesman as knowledgeable or as nice as Josh. If you're looking to purchase an auto, I would highly recommend this dealership!!!!! More
by ljm4au
Employees Worked With
Josh Hernandez
November 04, 2013
Very good customer service, Josh especially took his time to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your resea to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your research first. More
by ppremuda
October 09, 2013
The salesman Josh Hernandez really took the time to show me the details of the vehicle I was interested in which was a FJ Cruiser. He took me on a test drive which was considerably better than the other de me the details of the vehicle I was interested in which was a FJ Cruiser. He took me on a test drive which was considerably better than the other dealership in Enterprise (Bondy's). Josh listened to what options I wanted and with Wayne Patterson began a search for the vehicle I'd wanted. They found one very close and actually with some options I liked but had not specified. Price point was OK, but I wasn't very pleased with trade-in, but then blue book kinda inflates the value of select Toyota products anyway which is a bit frustrating if not actually aggravating. It is what it is. I enjoy the FJ. I'll be back to Dothan for my next Toyota. More
by parkersvineyard
Employees Worked With
Josh Hernandez
October 08, 2013
Heath provided me with the BEST car buying experience that I have ever had. He is a honest and quality person. I HIGHLY recommend giving Heath a chance to earn you business. I live over 3 hours away and that I have ever had. He is a honest and quality person. I HIGHLY recommend giving Heath a chance to earn you business. I live over 3 hours away and I can not imagine buying a Toyota from anybody else. More
by TNVol
Employees Worked With
September 26, 2013
I can easily say that my total car buying experience was a positive one at Toyota of Dothan with the assistance of Heath Danford and Chris Kramer. Heath was exceptionally patient and responsive throughout a positive one at Toyota of Dothan with the assistance of Heath Danford and Chris Kramer. Heath was exceptionally patient and responsive throughout the process of reviewing the options and vehicles that would potentially fit in my budget. He was very accommodating with my schedule in setting up plans to bring my trade vehicle in for their review and evaluation, as well as to look at vehicles on their lot at my convenience. As we were able to finalize vehicle selection and purchase details, Heath and Chris were very thorough and were keen to ensure we were all on the same page. Chris was happy to discuss any and all aspects of the documents as they were executed as well as to answer any questions that arose; directly related or otherwise. At no point in my dealings with Heath and Chris did I feel pressured or as if I was simply the next in a long line of potential customers. I never felt rushed while looking at vehicles or while approaching a decision point for the eventual purchase of a 2013 4Runner SR5. They both made it clear through their actions that they enjoy what they do and were happy to have me as a customer. Further, it was evident that they genuinely looked forward to future dealings with me at Toyota of Dothan for service, parts, accessories, subsequent car purchases, etc. I would not hesitate to recommend Heath and Chris to friends, family, or colleagues for their Toyota needs and considerations. More
by jonathang
September 13, 2013
I was shopping for a new Camry. A bank I deal with approved $24000 for financing. The local Toyota dealership told me I had to come and renegotiate the financing for what I wanted. I called Toyota of approved $24000 for financing. The local Toyota dealership told me I had to come and renegotiate the financing for what I wanted. I called Toyota of Dothan and Josh returned my call with the promise "24-out the door." He came through with the deal and I am completely happy with the transaction. No negotiating or haggling - just a quick, satisfactory experience. More
by tmsanders
Employees Worked With
Josh Hernandez
September 09, 2013
Awesome people and amazing service. I am 100% satisfied! They were very patient with me, and even kept my 3 year old entertained! We love our new Camry! They were very patient with me, and even kept my 3 year old entertained! We love our new Camry! More
by kaceylee1231
