Toyota of Dothan

Waste of time Called in advance the night before to look at a Tacoma that was advertised on there website as I was coming from Florida, an hour and a half drive. W Called in advance the night before to look at a Tacoma that was advertised on there website as I was coming from Florida, an hour and a half drive. When I got there there was NO TRUCK, they said it was at another lot 35 miles away, to go eat lunch and it would be there when I got back. I waited 3 HOURS, TOTALLY UNCALLED FOR !!!!!!!!!! Then he offers me 14 k for a trade that booked out on NADA AND KELLY for 18 to 20 k.!!!!!! Save yourself a trip, a TOTAL WASTE of time, would not recommend this dealer!!!!!!!!! More

Predatory service department This service department attempted to extort $4000 from a single woman from out of town when she brought her 03 Lexus RX300 because the dash warning l This service department attempted to extort $4000 from a single woman from out of town when she brought her 03 Lexus RX300 because the dash warning lights came on. She was warned not to drive the car any further and the engine would have to come out to effect repairs. She rented a car to get from Dothan to home in Panama City on this advice. She called me to get my opinion and I told to have the car towed to Reinhart Lexus in Montgomery to get a second opinion. Lexus could find no problem with her car. We will be contacting the proper authorities to insure that this situation will never be inflicted on another unsuspecting victim of Toyota of Dothan More

Salesman of integrity. Mr Hernandez greeted us with a smile and handshake. He was informative about the vehicle we were looking at. We had brought our little dog who is part Mr Hernandez greeted us with a smile and handshake. He was informative about the vehicle we were looking at. We had brought our little dog who is part of the family which was welcomed into the dealership. Josh went out of his way to get us the price we wanted and also the amount we wanted for our truck. I was really impressed with the professionalism that Mr Hernandez showed during the whole transaction. Yes I would definitely recommend Toyota of Dothan as the dealership to buy from. I would also recommend Josh Hernandez as the salesman to do business with. Mr Hernandez called during the next week to ask how everything was and how we were enjoying our new ride. That is one quality that tells a customer they are not forgotten after they walk off the premises. Josh you are a 10 in our book. Keep treating people the way you want to be treated and you will always be a success. thank You for such a wonderful experience in buying my dream. More

Happy Mother's Day Didn't expect to actually purchase a new vehicle the day we started "just looking". After visiting a couple of other dealers earlier in the day we sto Didn't expect to actually purchase a new vehicle the day we started "just looking". After visiting a couple of other dealers earlier in the day we stopped by Toyota of Dothan and met Josh. He was very friendly and worked with us to find exactly the right car the wife wanted to drive home in. He took the time to get us the right car, right price, right now. When all was agreed with, we visited with Mr. Kramer. He too, was very courteous and professional while getting all the paperwork completed to get us home in our new car. I would definitely recommend this dealer to anyone in the market for their next vehicle of choice. More

I normally don't like dealing with a dealership. You get the run around and often feel like you have been smoothed talked. That is not true with Toyota of Dothan. I drove by. Saw a car. Called and ta get the run around and often feel like you have been smoothed talked. That is not true with Toyota of Dothan. I drove by. Saw a car. Called and talked to Josh. He was professional and courteous all the way. He got answers to all my questions. He was insistent that he wanted to earn my business. He took my offer to the manager. No need for the manager to come talk to me. Josh got the job done. They met all my demands. When I did drive away and have a tire pressure sensor go by, they wanted to get it corrected at their own expense. Jason was a super gracious service employee. But I really can't say enough about Josh. He feels like family. I know I can call on him anytime and will when the time comes for a new / newer car. More

Awesome Dealership. This was our 5 th New Toyota purchase from the same Dealership and Manager Ashley. Heather Trawick was my new Salesman and she was amazing. She went a This was our 5 th New Toyota purchase from the same Dealership and Manager Ashley. Heather Trawick was my new Salesman and she was amazing. She went above and beyond the sale. I purchased a New 2014 FJ Cruiser with absolutely no trouble and with all ease. Thank you so much. Toyota's rock!!!! More

My best car buying experience by far. Great customer service and everyone was very nice. I highly recommend this dealership for anyone interested in buying a car service and everyone was very nice. I highly recommend this dealership for anyone interested in buying a car More

Very satisfied with the level of service received from Josh through the entire process. Would definitely recommend Josh and this specific Toyota dealership. This will be the first Toyota I have ever owne Josh through the entire process. Would definitely recommend Josh and this specific Toyota dealership. This will be the first Toyota I have ever owned and excited to see the quality. More

Josh Hernandez was fantastic to work with. He was low-pressure, and happy to go the extra mile to get us just the car we were looking for. I highly recommend working with him. low-pressure, and happy to go the extra mile to get us just the car we were looking for. I highly recommend working with him. More

Great customer service and knowledge of the car. I was easily taken care of and given quality service. Heather and Woodrow worked with me even after the purchase to make my experience GREAT! I will be a c easily taken care of and given quality service. Heather and Woodrow worked with me even after the purchase to make my experience GREAT! I will be a customer for a long time and hopefully purchase more vehicles from this company. More