Toyota of Dothan

Excellent service!! Best dealership ever!! Awesome!! Best dealership I have ever purchased from!! I simply texted Heath, whom I had bought a 4Runner from in 2012, about the type of vehicle I was looking Best dealership I have ever purchased from!! I simply texted Heath, whom I had bought a 4Runner from in 2012, about the type of vehicle I was looking for and within a few days my sequoia was delivered to me with the paperwork to sign. I live 3 hours away!! No hassling, no visits to the dealership, easy financing!! Josh was our salesman, since Heath is now the used car manager. This was my 3rd purchase from Toyota of Dothan and will not be my last!! More

Good Service Salesman, Josh went out of his way to make me satisfied and gave me what I wanted for trade. he explained everything in detail and went over the vehic Salesman, Josh went out of his way to make me satisfied and gave me what I wanted for trade. he explained everything in detail and went over the vehicle thoroughly. More

Quick and Painless We found Ed Lewis to be a very friendly, knowledgeable, and helpful salesman. When the dealership did not have exactly what we wanted, they quickly l We found Ed Lewis to be a very friendly, knowledgeable, and helpful salesman. When the dealership did not have exactly what we wanted, they quickly located the model, color and interior that we were looking for at a great price and trade-in value on our old car. They did not wear us down with a lot of haggling and waiting. Our car was delivered the next day, clean, polished, and with a full tank of gas! We have always had a very good experience with any of Mitchell's car dealerships. Thanks again for a great deal, Toyota of Dothan! We really love our Highlander. More

I finally decided to buy a new car afterall.It was what I wa Staff friendly, understandable, and willing to go the extra mile to sale a customer a car. However, I was a bit befuddled by the financing part. It is Staff friendly, understandable, and willing to go the extra mile to sale a customer a car. However, I was a bit befuddled by the financing part. It is great that every customer that buys a new car is offered free oil changes. I am stunned to the fact that toyota allowed me to trade in my old toyota corolla for the new car. The price is affordable. I really needed a new car after the credit check experience everything seemed to work out. But everyone toyota dealer needs to know that when a credit check is ran on a customer it does affect his/ her credit score. I personally spoke with transunion. I had a good experience with Dothan after running into the credit check problem with Bond's Toyota. More

Hassle Free When we decided to purchase the Venza my primary criteria was no haggling. Well I can tell you Josh Hernandez did a wonderful job. Not only did he pro When we decided to purchase the Venza my primary criteria was no haggling. Well I can tell you Josh Hernandez did a wonderful job. Not only did he provide a pleasant buying experience, I would say he became a friend. I am deeply impressed with the service we received. Josh is a fine young man who should go a long way. Thank you Josh. More

Disapointing. I shopped a 2015 Camry with this dealership, I asked for the same discount that I saw online for Camrys in Atlanta. They said they'd come close, but s I shopped a 2015 Camry with this dealership, I asked for the same discount that I saw online for Camrys in Atlanta. They said they'd come close, but since they don't charge the same $800 doc fee as they do n Atlanta, they couldn't match it exactly. I said ok, lets see what you can do. So they showed a price that had almost the same discount. But the bottom line was still wrong. It turns out that they added a mysterious $1000 or so admin fee to the MSRP, in addition to the $400 doc fee. That's right, they tried to have me pay $1400 to process my purchase, while telling me how Atlanta dealerships are over charging the document fee. Then they tried to hide it in the MSRP. What a bunch of lie in your face crooks. What tipped me off is that the sales manager asked me to verify the numbers 3 times. The first time I thought he was being professional, the second time I knew something was up, and by the third time I had figured it out. They also low balled me $3000 on my trade assessment. So I went to Bondy's in Enterprise, right of the bat, I got what I wanted for my trade, which was what I owed on it. With some haggling I also got the deal I was looking for on the 2015 Camry. This was back in April; I surprisingly found myself in the market again in late May when I got an offer I could not refuse on my 2006 sedan. I ended up buying a 2015 Corolla from Bondy's by walking in and making an offer compared to what I saw online. There was minimal b.s. and haggling, we came to an agreement and I bought my second car from them in 3 months. The irony for Toyota of Dothan, is that they called me after I had agreed to buy the 2015 Camry from Bondy's; and gave a price that I would have accepted on day 1. But by then I would have never .. ever bought from them, and they lost the sale on two cars from me. More

Over haul needed on employees We went there for a van had spoke with Christy d several times she was very pushy and the deal was not what she said it was, after several hours ther We went there for a van had spoke with Christy d several times she was very pushy and the deal was not what she said it was, after several hours there. And having to speak to several others. She wasn't very knowledgeable and bluffed her way through specs of the vehicle. She was a real disappointment. And Toyota for having under qualified sales people and the service department what a joke needed a bearing for a specific bearing this moron tried to tell me I had to buy the whole pump...300... Called enterprise Toyota got my new van and the part I needed for 28.00 not 300.00 this place is a joke However the tall finance guy was very polite and nice should keep him around but the other two need training or other jobs More

Totally unexpected!!!! My wife and I are from Kentucky. We were in Dothan visiting family for the 4th of July. I had NO INTREST in buying a vehicle. I just wanted to see My wife and I are from Kentucky. We were in Dothan visiting family for the 4th of July. I had NO INTREST in buying a vehicle. I just wanted to see what the price differences were from Dothan to home in Kentucky. Christi Davis came to greet us. I explained up front we were just looking, but she was still very gracious in showing us the cars. I wanted to just leave but she insisted on just coming in for a bottle of water and giving us a business card. I still said no thanks and started walking to the car. So my wife said she would go get it. I pulled up front to pick her up and I noticed the Sales manager talking to her so I thought I better go in to get her LOL!! She told me to talk to the Manager. So I told him my story how I was 2000 dollars under water with my car, the inside door handle on the drivers side was broken and we had claimed bankruptcy just a year ago. We were in NO POSITION to be talking new cars. Plus, we were on vacation so we had NO EXTRA MONEY to put on a down payment for anything. He said quote "You haven't told me anything to scare me yet." His name was Steve I think. I told him I didn't want any hard pulls on my credit if I'm not interested in buying. He said he could basically peak at our credit with out actually doing a hard pull to see where we were. Good thing I let him. Our scores were about SIXTY POINTS HIGHER than anything we had gotten in Kentucky. That changed the game. He said just give me a few minutes to crunch some numbers and see were we are. The next thing I knew Christi was showing my wife a new Camry. I asked what they were doing and my wife told me the Sales manager told Christi to show us our new car. In the end they not only gave us enough to pay off our car(I think due to low mileage and care of the car) they were able to finance the new car and all the taxes without ANYTHING DOWN. So I drove in just price shopping and drove out in a new Camry WITHOUT COSTING ME A DIME out of my pocket that day!!! I am now if the car I always wanted and I am saving about 10 dollars a month from my old car. Christi was so sweet and she answered everything I wanted to know before we made the sale. They both(Christi and the sales manager) really went the extra mile to see we were taken care of. I will definitely return for my next car. I even have free oil changes and tire rotation every 10000 miles. On a side note I dip snuff. When I went in initially to get my wife another salesman came by to hand me a cup with tissue in it for spitting my tobacco. LOL!!! Just though I'd mention it to show we were taken care of in EVERY way. More

Great Experience at Toyota of Dothan Josh was very knowledgeable and kind. He worked very hard to get me in a truck with the features and price I was looking for. I could tell that he rea Josh was very knowledgeable and kind. He worked very hard to get me in a truck with the features and price I was looking for. I could tell that he really cares about his customers and their needs. He showed multiple times that he cares about the company and that it's not all about the money sales, but the experience and satisfaction of his customers. The crew that we worked with at the dealership were super friendly. We definitely had a great experience and would highly recommend choosing them and Josh for any vehicle purchase! More