Toyota of Des Moines - Service Center

Quick and friendly Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. More

Quick service on a Saturday Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, More

120K Prius service It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (n It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (new car smell?) when I got in it and took me a minute to see that the dash lights had been turned really low so invisible with headlights on. More

Very clean and organized dealership with very nice staff! My Sequoia needed serviced for headlight issues. I was greeted quickly. My service tech, Mike Lebeda, who is very nice, quickly reviewed my appointm My Sequoia needed serviced for headlight issues. I was greeted quickly. My service tech, Mike Lebeda, who is very nice, quickly reviewed my appointment details, and I was shuttled to and from work. Great service! I love the new Grimes location! More

Backbone of company I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere. Thiago went above and beyond. Exceptional work Thiago! More

Service I had an appt. it needed to drop my car off early. No problem. I didn’t expect it back early but they had it ready about 10minutes after my origainal I had an appt. it needed to drop my car off early. No problem. I didn’t expect it back early but they had it ready about 10minutes after my origainal appt time. Shuttle is convenient and I never wait long More

ToyotaCare is the best! Everyone is friendly, efficient, helpful. From the initial greeter to the final pick-up, everyone is helpful, and what is needed to be done is done q Everyone is friendly, efficient, helpful. From the initial greeter to the final pick-up, everyone is helpful, and what is needed to be done is done quickly and completely. The best service experience I have ever had. More

very quick turnaround dropped off my truck for an early an saturday appointment on friday----got a call on friday that they were done with the service/tire rotation/alignme dropped off my truck for an early an saturday appointment on friday----got a call on friday that they were done with the service/tire rotation/alignment. very quick turn around. mike More

2015 prius Exceptional service experience Service advisor explained from the beginning what needs to be done and al options Job was done as it was described Exceptional service experience Service advisor explained from the beginning what needs to be done and al options Job was done as it was described and very fast Completely satisfied More

Always outstanding service I have been taking my Toyota Highlander to Toyota of Des Moines for 10 years and (without exception) I have always gotten good service. As a woman, i I have been taking my Toyota Highlander to Toyota of Des Moines for 10 years and (without exception) I have always gotten good service. As a woman, it isn't always easy to trust a auto servicer as some take advantage of my lack of knowledge. Toyota of Des Moines is different. They are honest and their integrity is unmatched in my experience. Thank you, Toyota of Des Moines! More