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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,261 Reviews

3,261 Reviews of Toyota of Des Moines - Service Center

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May 07, 2018

Excellent Service Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ia More

by Sue’sRav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Jul 11, 2018 -

Toyota of Des Moines responded

Thanks for your feedback, Sue'sRav. We appreciate you taking the time to share your experience at our dealership. Thank you for your business.

May 07, 2018

service Andrew was very helpful and congenial. He explained everything carefully and answered all of my questions or made sure that he had a prompt answer. More

by acept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, acept. Thank you for sharing your experience. We are happy to know Andrew was able to answer all of your questions. We appreciate your business!

May 05, 2018

It was a nice, rewarding visit. The dealership was clean and welcoming. The service department listened to my needs. Prompt. The exiting process was good including the cashier. F More

by pickup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

We are happy to know you had a great experience at our dealership. Thank you for your business!

May 03, 2018

Toyota Des Moines is the BEST Toyota of Des Moines is the best. The staff are friendly. I have confidence in the service they provide for my Toyotas. Thank you much More

by SLSWED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the kind man's name
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for your feedback, SLSWED1. We appreciate you taking the time to share your experience at our dealership.

May 03, 2018

Excellent experience... Always Mike Lebeda always provides good insights and information that keeps our Toyota's performing well. He is trustworthy. He always looks at future serv More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, catbert666. We appreciate your feedback and the shout out to Mike. Thank you for your business!

May 02, 2018

good to excellent I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEA More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, jerry. We appreciate you sharing your experience with us. We certainly do value your feedback. Thank you for your continued business.

May 02, 2018

Service visit again outstanding The routine service visit on out 4 Runner was again outstanding in service to the customer and to the vehicle. Every person greets you with a smile a More

by manderson76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, manderson76. Thank you for sharing your kind feedback. We appreciate you business.

April 30, 2018

helpful flexibility i had to go out of town but really needed to have an oil change first. toyota told me to come before noon and they would work me in. i was on my way i More

by Dick4465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't see their pictures above.
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, Dick4465. Thank you for taking the time to share your experience at our dealership. We appreciate your business.

April 30, 2018

Review of new tires put on Service was much quicker than expected. I am Very satisfied with the work that was done. Service guy was very friendly and cordial and helpful. More

by jhjhjhjhjhj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Toyota of Des Moines responded

Hello, jhjhjhjhjhj. We are happy to know your were able to get your car quickly serviced at our dealership. Thank you for your business!

April 30, 2018

Serviced my car sooner than scheduled!! I had intended to do an overnight drop off for an oil change and tire rotation, but they went ahead and did the service on the spot to save me extra t More

by drewmoore00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jul 02, 2018 -

Toyota of Des Moines responded

Thank you for your review, drewmoore00. We appreciate your kind feedback and your business.

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