3,261 Reviews of Toyota of Des Moines - Service Center
It was a pleasant experience! It was a routine service visit. They were ready for my car at the exact time of the appointment. They were able to do all of the service while I waite It was a routine service visit. They were ready for my car at the exact time of the appointment. They were able to do all of the service while I waited in their comfortable customer reception area. When the service was completed, it was carefully explained to me in terms I could understand, plus they explained what I could expect at the next service appointment. More
Fantastic. Satisfaction The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with great satisfaction. More
Van Service Everything was done to my satisfaction. Sienna was done when promised. I will always return here for my service. I trust the service department to tak Everything was done to my satisfaction. Sienna was done when promised. I will always return here for my service. I trust the service department to take good care of me. More
Friendly Professionals Great Service and Free Car Wash at Toyota,,,as long as Toyota keeps building Cars and Trucks you can drive 200,000 + Miles or more with practically no Great Service and Free Car Wash at Toyota,,,as long as Toyota keeps building Cars and Trucks you can drive 200,000 + Miles or more with practically no repairs just routine maintenance,,,I will keep buying them,,,still driving a 2004 Camry with 208000 miles on it,,,and a 2015 Camry with 55000 miles on it,,,will buy a new Tundra or 4 Runner next year.....! More
Great experience! I have had a great experience with services at this dealership. The employees are friendly, helpful and knowledgeable. I trust getting my vehicle se I have had a great experience with services at this dealership. The employees are friendly, helpful and knowledgeable. I trust getting my vehicle serviced at this dealership and appreciate their attention to detail. Thank you! More
Best service! 4 stars only as i was ready to lease car in O OCT, stopped to talk to salesman who could care less. Even called him the following week. So I went to Toyota @ Ames. They wanted sale! OCT, stopped to talk to salesman who could care less. Even called him the following week. So I went to Toyota @ Ames. They wanted sale! More
Very prompt service with personal advisor Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained difference between Toyota Total Care and Extended warranty. Sorry, but I do not remember the service advisor’s name but he went above and beyond my expectations. Maybe you can look up his name under our visit. More
Top Notch I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You More
Great and quick service! I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The service rep apologized for it taking long than planned....even though it was my own fault I didn’t make an appointment in the first place! Definitely the most efficient service department I have worked with in the 30 years I have been in DSM! More
30,000 service I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oi I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oil change every 5,000 mi and not at 10,000. Service was completed promptly. I appreciate the free auto wash. And the free coffee! More