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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,261 Reviews

3,261 Reviews of Toyota of Des Moines - Service Center

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May 18, 2018

It was a pleasant experience! It was a routine service visit. They were ready for my car at the exact time of the appointment. They were able to do all of the service while I waite More

by HearPaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Becky Boatman
Jul 11, 2018 -

Toyota of Des Moines responded

Thanks for sharing, HearPaul. We appreciate you taking the time to share your feedback with us. As always, thank you for your business!

May 17, 2018

Fantastic. Satisfaction The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with More

by JQISU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Hildreth
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, JQISU. Thank you for your review of our dealership. We certainly do appreciate your feedback and your business.

May 16, 2018

Van Service Everything was done to my satisfaction. Sienna was done when promised. I will always return here for my service. I trust the service department to tak More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for your review, Lloyd. We certainly do appreciate your feedback and your business.

May 16, 2018

Friendly Professionals Great Service and Free Car Wash at Toyota,,,as long as Toyota keeps building Cars and Trucks you can drive 200,000 + Miles or more with practically no More

by PH CIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Becky Boatman
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for sharing your feedback, PH CIB. We appreciate you taking the time to share your experience at our dealership. Thanks for your business!

May 15, 2018

Great experience! I have had a great experience with services at this dealership. The employees are friendly, helpful and knowledgeable. I trust getting my vehicle se More

by rg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jul 11, 2018 -

Toyota of Des Moines responded

Thanks, rg. We appreciate your feedback and your business.

May 12, 2018

Best service! 4 stars only as i was ready to lease car in O OCT, stopped to talk to salesman who could care less. Even called him the following week. So I went to Toyota @ Ames. They wanted sale! More

by funstuff10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman i talked to in October sat first cube inside side door. I dont recall name., Rebecca Hildreth
May 09, 2018

Very prompt service with personal advisor Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained More

by Buccos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you, Buccos. We appreciate you taking the time to share your feedback with us. As always, we thank you for your business.

May 09, 2018

Top Notch I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You More

by MCore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, MCore. Thank you taking the time to share your feedback with us. We appreciate your business.

May 09, 2018

Great and quick service! I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, Buck. Thank you for your kind words. As always, we appreciate your business.

May 09, 2018

30,000 service I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oi More

by Toyota owner since 1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for taking the time to share your feedback with us. We greatly appreciate your business!

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