Toyota of Des Moines - Service Center

Above and beyond I had forgotten that my husband's car was in for service. When We got there it was past closing for the service department. Matt, a sales person, help I had forgotten that my husband's car was in for service. When We got there it was past closing for the service department. Matt, a sales person, helped my husband get his billing taken care of so he could get his car. This was above and beyond the call of duty sense we were late. Thank you very much. More

Very professional Justin and the entire service department went way beyond the norm to provide me with an exceptional experience. I will continue to bring my Camry to Justin and the entire service department went way beyond the norm to provide me with an exceptional experience. I will continue to bring my Camry to them for needed msintenance. More

Quick service Was in and out in about 35 minutes for a scheduled oil change, and replacement of a few light bulbs and drivers’ side visor. The complimentary vehicl Was in and out in about 35 minutes for a scheduled oil change, and replacement of a few light bulbs and drivers’ side visor. The complimentary vehicle check picked up the light bulbs. More

The wait was a little longer then usual but was satisfied. Waited longer then usual for my 10,000 mile service but was satisfied with overall experience. Thanks Toyota?? Love my 4th Toyota car this far. Waited longer then usual for my 10,000 mile service but was satisfied with overall experience. Thanks Toyota?? Love my 4th Toyota car this far. More

Fast and Friendly Knew my Tacoma was coming up for a service and stopped by to schedule because I was nearby. The service rep checked and said if I wanted to wait they Knew my Tacoma was coming up for a service and stopped by to schedule because I was nearby. The service rep checked and said if I wanted to wait they have techs available to do it right now and it would be about 45 minuets. They had it all completed in under that. I had just barley finished my cup of coffee. Impressed and very happy. Thank you!! More

Very efficient service The service I received was excellent. I was greeted right away. My car was serviced quickly. It was a pleasant experience. One of the guys even fi The service I received was excellent. I was greeted right away. My car was serviced quickly. It was a pleasant experience. One of the guys even fixed the compartment that holds glasses. More

Service department is great to work with! Our Prius is our commuter car and gets a workout each month. The service department does a great job making sure it is road ready for us. The waiting Our Prius is our commuter car and gets a workout each month. The service department does a great job making sure it is road ready for us. The waiting area is always clean and the employees are always helpful and friendly. More

Extremely helpful Coordinated replacement of oil and battery with estimate of damage by independent tow truck to save us time and effort! Couldn’t have asked for more. Coordinated replacement of oil and battery with estimate of damage by independent tow truck to save us time and effort! Couldn’t have asked for more. Bob More

An Excellent Experience Fast, friendly professional service. Mr David Marchant, the service advisor, demonstrated an excellent customer service manner. Very, very custom Fast, friendly professional service. Mr David Marchant, the service advisor, demonstrated an excellent customer service manner. Very, very customer oriented. Overall, an exceptional experience. I will return to this shop for any future service needs. More

Fast and friendly All employees were very friendly. I got an oil change and the wait was not long at all. Employees were thorough explaining what was done too. All employees were very friendly. I got an oil change and the wait was not long at all. Employees were thorough explaining what was done too. More