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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,263 Reviews

3,263 Reviews of Toyota of Des Moines - Service Center

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June 09, 2018

Awesome Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. More

by johnwaldron1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley, Mike Lebeda
June 08, 2018

70,000 mile service plus brakes No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting servic More

by wooddr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Jul 25, 2018 -

Toyota of Des Moines responded

Hello, woodr. Thank you for taking the time to offer us your feedback. We are glad you enjoyed your experience at our dealership. We appreciate your business.

June 07, 2018

Trustworthy Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. More

by elfisher823
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for sharing your experience, elfisher823. We appreciate your business.

June 06, 2018

Nail in my tire! I came in without an appointment and was taken care of immediatly and professionally! My wait time for the repair was just about 1 hour Outstanding! More

by SharonL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Jul 25, 2018 -

Toyota of Des Moines responded

Hello, SharonL. Thanks for taking the time to share your feedback. We are happy to know you had a wonder experience at our dealership. We appreciate your business!

June 05, 2018

20000 mile service Great service for my 20000 service check. Wait time only 30 minutes. Quick response upon arrival...Overall excellent. Clean waiting area. Would recomm More

by Theresa14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Wolter
Jul 25, 2018 -

Toyota of Des Moines responded

Hello, Theresa14. Thank you for taking the time to share your experience at our dealership. We are happy to know you enjoyed your visit to our service department. We appreciate your business.

June 05, 2018

110,000 maintenance Comfortable waiting area. Reasonable price. No unnecessaary upsell. I take both of my cars to the dealership for all services. I think that the c More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for sharing, Bryan. We appreciate you sharing your experience. Thank you for your business.

June 05, 2018

Very efficient and thorough service I was in for routine 20,000 mile service and chose to wait until it was completed. Expecting to be there an hour or a bit more, I was pleasantly surpr More

by jstnrav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jul 25, 2018 -

Toyota of Des Moines responded

Thanks for your feedback, jstnrav. We appreciate your business!

June 02, 2018

Reliable, helpful, friendly On this visit -- as on many other visits over the years -- Mike Lebeda gave me good guidance, efficient service, and straightforward information. Ever More

by 300,000 miles!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 24, 2018 -

Toyota of Des Moines responded

Hello, 300,000 miles. Thank you for taking the time to share your feedback with us. We appreciate your business.

June 02, 2018

10,000 Avalon checkup Fast and friendly best describes the overall experience. A person quickly arrived as I pulled into the dealership and said a service expert would ar More

by deeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Toyota of Des Moines responded

Thanks for sharing, deeno. We appreciate your feedback and your business.

June 01, 2018

EFAST Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and lo More

by Shipmate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Toyota of Des Moines responded

Thanks for sharing your feedback, Shipmate. We appreciate your business!

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