Toyota of Des Moines - Service Center

Excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent From the drive in to the drive out, the service staff are amazing. Each time we have brought our Rav4 in for service we experience the same excellent service. We had an issue this time with a missing hubcap. A call went in. We went out to your service department. We drove out with a hubcap. You take such excellent care of us. Thank you. More

In and out The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely wo The ToyotaCare Express Lane is great. Rebecca Hildreth always a pleasure to work with. Always thorough and explains things clearly. Definitely would recommend to everyone. More

Exceeded expectations All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest ava All warning lights came on except for low tire, including the triangle with exclamation point--bad news! With an appt for a Thursday (earliest available), I left it at Toyota on Tuesday AM, since the Prius was an expensive paperweight to me-- couldn't drive it. Tuesday noon, Ian Davis called with diagnosis and fix, estimate, and that I could pick it up end of day Tuesday. That's 2 days EARLY! Done and done. More

I need a fuse replaced for my phone charger As a single lady I know I can always drive over to Toyota and they will address my problem on the spot. This is a classy professional outfit! I love As a single lady I know I can always drive over to Toyota and they will address my problem on the spot. This is a classy professional outfit! I love the program where my vehicle is picked up from my work and then returned to me after the work has been completed~ all for $10! More

4 Runner tuneup - great experience Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the Justin Madison is my representative at your facility. He is an outstanding example of an employee that any organization should have. Justin keeps the customer informed in a very friendly and professional manner. Always there and available and ready to take care of all of the customers needs. Toyota of Des Moines took care of my needs in the tuneup of my 4 Runner and I way of summing this up - outstanding More

Amazing customer service! I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling peopl I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling people about this place! Customer for LIFE! More

Good experience with service It was excellent experience rite from appointment to delivery. Completely overwhelmed with the whole experience. Thanks for such experience. I would h It was excellent experience rite from appointment to delivery. Completely overwhelmed with the whole experience. Thanks for such experience. I would highly recommend Toyota of Des moines More

Oil change Employees were all friendly and courteous. I didn't have to wait very long for an oil change and tire rotation either! For some reason I thought you Employees were all friendly and courteous. I didn't have to wait very long for an oil change and tire rotation either! For some reason I thought your dealership had complimentary cold bottle water for customers. Then I realize it was another dealership that had that. I will be recommending this dealership! More

25,000 mile checkup Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car. The free car wash was nice. More

Quick, efficient and painless.😊 My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very frien My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very friendly, including the cashier at checkout. More