Toyota of Des Moines - Service Center

Cass is Irreplaceable!!! I absolutely love that I have a consistent "Direct Contact" every time my vehicles are serviced! In addition, Cass' demeanor makes me feel at ease in I absolutely love that I have a consistent "Direct Contact" every time my vehicles are serviced! In addition, Cass' demeanor makes me feel at ease in an environment that I previously had never been able to enjoy!!!! More

Great Customer I I had my new Camry in to the service area for a remote start and application of a total protection package. The wait for a ride home was short, the d I had my new Camry in to the service area for a remote start and application of a total protection package. The wait for a ride home was short, the driver was fantastic and nice. The car was completed earlier than promised. All went smoothly. More

Excellent Customer Service Dave was readily prepared for our Preventive maintenance appointment. I was in and out with tire rotation and oil change in less than 60 minutes. Alwa Dave was readily prepared for our Preventive maintenance appointment. I was in and out with tire rotation and oil change in less than 60 minutes. Always pleasing to do business with DM Toyota!!!! More

5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More

Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More

5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More

190,000 mile service Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along t Very easy to deal with, getting the appointment time that worked best for me. Ian very pleasant to talk with he knows we want this car to last along time and be dependable. More

Experience at Toyota of Des Moines Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for Had great service service manager great to deal with no problems NO pressure to do more service work than what vehicle was brought in for More

Service Above and Beyond I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened I've never been disappointed by the service department. While this appointment was for a 90,000 mile service maintenance. They have always listened and answered my questions honestly and been forthcoming. More

Waiting was not very long I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout I was early for my appointment but they took my car right away and the wait was not very long very friendly personal at the checkout More