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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,264 Reviews

3,264 Reviews of Toyota of Des Moines - Service Center

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July 24, 2018

Great service Always courteous and service is quick. I wanted to order some accessories and assumed I'd need to schedule another appointment when the parts came in More

by Crrn83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you for reviewing us and for your business, Crrn83!

July 22, 2018

Friendly staff, excellent service, and clean waiting area. Timely appointment and work completed in appropriate time. Great coffee and snacks. Helpful payment personal. Thank you. More

by Neverletthisgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Merschman, Becky Boatman
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, Neverletthisgo!

July 21, 2018

Recharged!! Mike Lebeda was awesome as always! He helped to diagnose why the car battry kept going dead, was able to make an adjustment for the value of the old More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Oct 24, 2018 -

Toyota of Des Moines responded

Thank you, catbert666!

July 19, 2018

Routine service. Routine service was done quickly and professionally. Staff was very friendly and organized. Wait time was minimal at check in, actual servicing and ch More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Oct 29, 2018 -

Toyota of Des Moines responded

Thank you for your business, DL.

July 19, 2018

10 mile free maintenance I was in and out of the service before I could even finish my free cup of coffee. Break room is clean and comfortable. WIFI is very reliable. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor
Oct 30, 2018 -

Toyota of Des Moines responded

Thank you for your review, Bryan!

July 18, 2018

Fast and efficient service, done right the first time. I appreciate your getting me in for service in a timely manner, and getting me out the door quickly with the job done right the first time. Thanks More

by Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Oct 30, 2018 -

Toyota of Des Moines responded

Thanks for the review, Lin!

July 17, 2018

The young gentleman who was very helpful and very nice. I had a good experience, very timely, helpful. I didn't get the young man's name but he was very nice and helpful, very informative. More

by karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Toyota of Des Moines responded

Thank you, karla!

July 16, 2018

Service Fantastic job as always!!! David Marchant always makes sure my car is done right and goes over everything with me. I have bought 2 new camrys off Toyo More

by craig0555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Oct 30, 2018 -

Toyota of Des Moines responded

Thank you for your review and continued business, Craig!

July 14, 2018

Service Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Toyota of Des Moines responded

Thanks for the review, Jack!

July 13, 2018

Service good and on time. I wish in future your report would include wording that I can compare with the Toyota manual. I just had the 60,000 mile service and it’s difficult to More

by Peter mclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
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