Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,336 Reviews of Toyota of Des Moines - Service Center
Sort by
December 13, 2018
good service Brought my car in for service - was able to use the wireless in the waiting are to complete some work. The service was done in a timely manner - frie Brought my car in for service - was able to use the wireless in the waiting are to complete some work. The service was done in a timely manner - friendly staff. More
by andy
Employees Worked With
not sure
December 13, 2018
JAndrews Justin was helpful and explained what would be done at the service interval. He was helpful and trusting. Easy to discuss the reasons for the service Justin was helpful and explained what would be done at the service interval. He was helpful and trusting. Easy to discuss the reasons for the service and costs associated with it. More
by JAndrews
Employees Worked With
December 12, 2018
Very helpful They got my car in quickly and got back to me about what needed to be fixed within a couple hours. They were able to fix it by the next day. They got my car in quickly and got back to me about what needed to be fixed within a couple hours. They were able to fix it by the next day. More
by Bncanham
Employees Worked With
December 11, 2018
Great service Jamie was super friendly and knowledgeable. I inquired about purchasing the extended Toyota Care and he had everything ready to discuss with me when Jamie was super friendly and knowledgeable. I inquired about purchasing the extended Toyota Care and he had everything ready to discuss with me when I picked up my vehicle. More
by Rocky
Employees Worked With
Jamie
December 11, 2018
Service Dept. helped me quickly Minor repair & oil change/tire rotate scheduled within 1 day, and completed in about 35 minutes (while I waited)! Ian Davis is always helpful in sche Minor repair & oil change/tire rotate scheduled within 1 day, and completed in about 35 minutes (while I waited)! Ian Davis is always helpful in scheduling maintenance & keeping our 2 Toyotas running well. More
by Clive
Employees Worked With
December 11, 2018
Service Toyota has always been number one when it comes to serving my family. I will continue to drive Toyotas for as long as I am able to drive. Toyota has always been number one when it comes to serving my family. I will continue to drive Toyotas for as long as I am able to drive. More
by Michael1970@
December 10, 2018
Why it is titled? They reps did very well and had me on the road in time to make my next appointment.I appreciated their ability to get it done quickly. They reps did very well and had me on the road in time to make my next appointment.I appreciated their ability to get it done quickly. More
by millie38
Employees Worked With
Mike Lebeda
December 09, 2018
Customer service is great! My only complaint is that I had a question on whether I could take the automatic headlamp brights off and manually bright and dim my headlamps. The ge My only complaint is that I had a question on whether I could take the automatic headlamp brights off and manually bright and dim my headlamps. The gentleman was unable to answer my question and did not find the answer out for me. I'll be the guys who helped with the new vehicle would have known that answer. After I left I thought I should have asked them. And I guess I could read my owners manual. More
by toy fan
Employees Worked With
No clue
December 01, 2018
Immediate service w/o appointment The fan for the heater/air conditioner stopped working. I stopped in after 10:00 am. Luckily they were able to work on it right away. I had my car bac The fan for the heater/air conditioner stopped working. I stopped in after 10:00 am. Luckily they were able to work on it right away. I had my car back by 2. More
by wdmscott
Employees Worked With
November 29, 2018
Great, courteous service! I love that I can take my car in for an oil change and not be challenged with questionable up-sells. While they are thorough and do find any problems I love that I can take my car in for an oil change and not be challenged with questionable up-sells. While they are thorough and do find any problems that have arisen with my FJ, they have earned my trust completely in caring for my car in a reputable manner. I'm very pleased with the service department. More
by CreativeJedi
Employees Worked With
Mikel Addy
