Toyota of Des Moines - Service Center

Service visit for oil change & check engine light diagnostic Service manager explained the expected time frame and kept me posted during that time. Explained issue well and recommended reasonable approach. Se Service manager explained the expected time frame and kept me posted during that time. Explained issue well and recommended reasonable approach. Service was completed in a timely manner. More

Excellent work by.technician Was able to have my Camry suspension realigned perfectly after sliding into a curb, drives just like new. Very efficient and courteous check in and ch Was able to have my Camry suspension realigned perfectly after sliding into a curb, drives just like new. Very efficient and courteous check in and check out. More

Above average Sure glad we purchased our car here. We thought Spencer was one of the friendliest and up-beat people we have dealt with. Always enjoy stopping in to Sure glad we purchased our car here. We thought Spencer was one of the friendliest and up-beat people we have dealt with. Always enjoy stopping in to say hello and get more info from him. He has a big talent on how to communicate the info to others so they understand it. More

GREAT!! Service advisor #1883-Jamie Schnoor, was THE nicest individual. Greeted us with a smile, and new what we needed what was to done to my Lexus. Sp Service advisor #1883-Jamie Schnoor, was THE nicest individual. Greeted us with a smile, and new what we needed what was to done to my Lexus. Sp pleasant. When he came to show us what had been done, also again, positive and friendly! I'll always recommend Toyota for service. Thanks for having such a great individual who showed he cared for the client. More

Service Ian was willing to help and work with customer without a prior appointment & was helpful in finding potential cost savings. He has always been easy t Ian was willing to help and work with customer without a prior appointment & was helpful in finding potential cost savings. He has always been easy to work with. More

120K Prius service It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (n It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (new car smell?) when I got in it and took me a minute to see that the dash lights had been turned really low so invisible with headlights on. More

Quick and friendly Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. More

Quick service on a Saturday Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, More

Very clean and organized dealership with very nice staff! My Sequoia needed serviced for headlight issues. I was greeted quickly. My service tech, Mike Lebeda, who is very nice, quickly reviewed my appointm My Sequoia needed serviced for headlight issues. I was greeted quickly. My service tech, Mike Lebeda, who is very nice, quickly reviewed my appointment details, and I was shuttled to and from work. Great service! I love the new Grimes location! More

Backbone of company I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere I believe the hard working guys behind the scene need more recognition. When it comes down to it, if you don't have good service, I will go elsewhere. Thiago went above and beyond. Exceptional work Thiago! More