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3,326 Reviews of Toyota of Des Moines - Service Center
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March 04, 2019
Outstanding! Mike Lebeda helped out again with outstanding advice and service. Was able to diagnose the issues with the 4 Runner and helped to get back on the road Mike Lebeda helped out again with outstanding advice and service. Was able to diagnose the issues with the 4 Runner and helped to get back on the road quickly. Exceptional help. More
by tadbert666
Employees Worked With
Mike Lebeda
March 03, 2019
A good experience A friendly service adviser told me what approximate length of time it would take and was willing to do a normal service in addition to the scheduled A friendly service adviser told me what approximate length of time it would take and was willing to do a normal service in addition to the scheduled recall work. He had the car washed before I left the dealership location. : ) More
by 876ajr
Employees Worked With
March 03, 2019
great service short wait time and very courteous Very sincere and explained what they serviced and how my car was inspected. would recommend this service center and dealership to many. clean and refr Very sincere and explained what they serviced and how my car was inspected. would recommend this service center and dealership to many. clean and refreshment center and restrooms were very clean. More
by Billcon#2
Employees Worked With
MaKenzie Lisle, Bill Lenhart
March 03, 2019
Scheduled service They explained the service that was needed and it was performed in a satisfactory time frame and kept me informed throughout the process. Great job!!! They explained the service that was needed and it was performed in a satisfactory time frame and kept me informed throughout the process. Great job!!! More
by Michael
Employees Worked With
Logan Gihring
February 27, 2019
Walked right in I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day I short term plans and stopped w/o an appointment. I was put right in and got great service. I would recommend service department every day More
by Babs
February 23, 2019
Prompt and excellent customer service I used the express service for an oil change and inspection on a used Camry I just purchased from a different dealer. The staff I interacted with were I used the express service for an oil change and inspection on a used Camry I just purchased from a different dealer. The staff I interacted with were excellent. Dave was awesome to work with. This was my first visit and I'm looking forward to working with Toyota of Des Moines again on my future needs. Thanks More
by Kyle
Employees Worked With
Cass Cupp, David Marchant
February 22, 2019
Initial 5k maintenance I like their location - close proximity to work; truly appreciate the shuttle service. When advisor calls to let me know car is ready, I have the opp I like their location - close proximity to work; truly appreciate the shuttle service. When advisor calls to let me know car is ready, I have the opportunity to ask questions. The staff is accommodating and customer service is top-notch! More
by McEntee
February 20, 2019
New key made & 55,000 mile service Rebecca was awesome at fitting us in when we were there for key issue. Thank you for being so awesome & flexible. Best experience at this dealershi Rebecca was awesome at fitting us in when we were there for key issue. Thank you for being so awesome & flexible. Best experience at this dealership yet! More
by landersen
Employees Worked With
Rebecca Hildreth
February 20, 2019
Very good experience Fast and thorough. Employees I talked to were friendly and polite. The "waiting room" was clean and comfortable with adequate seating and work space a Fast and thorough. Employees I talked to were friendly and polite. The "waiting room" was clean and comfortable with adequate seating and work space available. More
by Jean
Employees Worked With
Unknown
February 20, 2019
Friendly customer service from everyone Great customer service, service provider let me know they were backed up so I took the free shuttle back and forth, worked out just fine. Great customer service, service provider let me know they were backed up so I took the free shuttle back and forth, worked out just fine. More
by Nancy and John
Employees Worked With
David Marchant
