Toyota of Des Moines - Service Center

Customer service A great experience with the service dept especially the handler. The service provided was quick and the staff was most helpful. It was the home of the A great experience with the service dept especially the handler. The service provided was quick and the staff was most helpful. It was the home of the 30 minute oil change and tire rotation More

Helpful and Friendly Kind, Helpful and Sympathetic in emergencies. The plastic shield protector under my car was dragging. There were able to no only fix it, without a Kind, Helpful and Sympathetic in emergencies. The plastic shield protector under my car was dragging. There were able to no only fix it, without an appointment, but they also got me to work on time and was picked up from my job when the work was done. Excellent Servie More

Service The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil cha The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil change is expensive at Toyota of DM compared to Firestone. More

Easy and quicky experience I was there for oil change. It was around 20 minutes and everything was good, the personel were very friendly. I had a coffee while waiting and I have I was there for oil change. It was around 20 minutes and everything was good, the personel were very friendly. I had a coffee while waiting and I have used a coupon. More

Recall for air bag We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responde We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responded right away and answered my question. More

Recall for air bags I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I a I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I am always impressed by the polite and helpful manner of those that I have dealt with. More

Went smoothly Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is comple Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is complementary car was expires it was snowing and cold so no need to wash I live far so not easy to take advantage I have many expired washes I wish I could use. More

Oil change with no appointment I had just got back in town the day before and my change oil light came on just outside of Nashville Tenn.. I came to Toyota of Des Moines the next da I had just got back in town the day before and my change oil light came on just outside of Nashville Tenn.. I came to Toyota of Des Moines the next day and didn't have an appointment but they got me in and out within an hour. Awesome job! More

Fast service with appointment Total wait time was only 30 minutes for my oil change. This was much shorter than the wait time at other dealerships we have used for our other vehic Total wait time was only 30 minutes for my oil change. This was much shorter than the wait time at other dealerships we have used for our other vehicles. More

Service: oil change/tire roatation Service was started at appointed time and completed in a timely manner. I requested 'service required warning' be reset and check air pressure in spar Service was started at appointed time and completed in a timely manner. I requested 'service required warning' be reset and check air pressure in spare and add if necessary. More