Toyota of Des Moines - Service Center

Recall Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK Reception quick and friendly. Service was super fast . Thanks. Assume that the recall was completed and the result was that the vehicle is now OK. More

Prompt service, friendly staff I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. I like the comfortable chairs to lounge in while waiting. I appreciate having all the Keurig options. The service was prompt. Most staff was friendly. More

Issue not resolved Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My Dave in the service department was very thorough and professional in my recent service. He provided me options along with his recommendations. My only problem with the service department and the reason I will not always recommend the company (Toyota Inc. and Toyota Des Moines) to my friends is the ongoing problem with my AM radio. It has not worked since the day the car was delivered. The radio was replaced a couple of times. Travis and his employees work diligently to repair it but nothing worked. While I like both of our Toyotas I will never buy another one. My poor ratings of the service department are based on the radio issue. My last appointment with Dave for routine service was just fine. More

oil change and inspection Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. Everything I asked was done in a timely and complete fashion. The review was through and complete I do miss the donuts in the waiting room. More

New tires Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. Very good service to my Toyota Corolla. The man in sales, was also very good. I had new tires installed and took the shuttle to and from. More

Toyotas are reliable My family has purchased many Toyotas from Toyota of Des Moines. The service is good and the service department exceptional. I expect to buy My family has purchased many Toyotas from Toyota of Des Moines. The service is good and the service department exceptional. I expect to buy my next car at Toyota of Des Moines More

excellent - took great care of me & my car --- Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... to Excellent job on fixing my car - had a major problem - car would quit running on me going down the road -- got it fixed timely & inexpensive..... took great care of me More

Oil change The sales person came to my work and picked up my truck and returned it! I work about a half mile from the dealer. I have bought over a dozen vehicles The sales person came to my work and picked up my truck and returned it! I work about a half mile from the dealer. I have bought over a dozen vehicles from him over the years More

Final free maintenance on my Rav4 My advisor was Jamie Schnoor, very polite, informative and courteous The person who set up my appointment was very friendly and efficient, unfortun My advisor was Jamie Schnoor, very polite, informative and courteous The person who set up my appointment was very friendly and efficient, unfortunately I do not know her name More

Great service department I purchased a 2018 Camry at a different dealership which was not Toyota. But so far your service department has been very helpful. I look forward to I purchased a 2018 Camry at a different dealership which was not Toyota. But so far your service department has been very helpful. I look forward to using your service department in the future. More