Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,317 Reviews

3,317 Reviews of Toyota of Des Moines - Service Center

Sort by
May 14, 2019

oil change and tire rotation I drove in at 5:00 and had my Tundra serviced by 5:40. Excellent since they were closing at 6:00and I expected to be turned away. More

by Crazywild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
May 15, 2019 -

Toyota of Des Moines responded

Your satisfaction is our job! We're always happy to take care of you! Thanks for the wonderful review!

May 14, 2019

Top Shelf! Zero complaints...from the time I got there to the time I got my car back - the service bay, shuttle service, etc. Well done folks! More

by MrD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 15, 2019 -

Toyota of Des Moines responded

Thank you so much for the wonderful feedback!

May 12, 2019

Dave was the experience - Awesome Service Rep. In for a typical service but it was way beyond any other visit to your dealership service department. It's never been bad but let's just say Dave sho More

by SteveG$1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
May 13, 2019 -

Toyota of Des Moines responded

Thanks for the great feedback, Steve! We're so happy that service visit with David went well and we exceeded your expectations. Enjoy your day and we look forward to seeing you next time!

May 10, 2019

Great service! I always get great service at Toyota of Des Moines! They listen to my concerns and take care of any issues. I highly recommend their service departme More

by SHERI K. MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
May 13, 2019 -

Toyota of Des Moines responded

Thank you so much, Sheri! We appreciate you letting us know that you always get great service! Your satisfaction is what we aim for, and if you ever need anything else just give us a call or stop by.

May 09, 2019

Recent service If you want great service.... visit here. If you want to buy a car... buy from J.R. Hickenbottom. Work on the oil change pricing a littl please. More

by JJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp, JR Hickenbottom
May 09, 2019 -

Toyota of Des Moines responded

JJP, thanks so much for the review and feedback! We really appreciate and kind words and recommendation. We look forward to seeing you again in the future!

May 08, 2019

All good Easy in and out. Service personnel were helpful, but didn't try to "sell" something. Answered my questions in a straightforward manner. I'll be back. More

by Gramps
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 09, 2019 -

Toyota of Des Moines responded

Thanks so much for taking the time to review Toyota of Des Moines. Glad to see your experience with us was a great one. We look forward to seeing you again!

May 06, 2019

Purchase and schedule installation of 4 new tires. Got the job done sooner than expected and did a good job. Great personnel and I certainly will continue to use the Toyota car dealer for my auto need More

by gschuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Toyota of Des Moines responded

We're glad to hear that Ian and the service team got your tires all setup for you! Thank you for the feedback and we hope you a wonderful day!

May 06, 2019

An Excellent experience as usual Arrived without an appointment needing wiper blades and a brake light. Was in and out in less than 2 hours. The only negative is that this dealershi More

by andysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
May 07, 2019 -

Toyota of Des Moines responded

Thanks, Andy! We're glad you came in for the wiper blades and brake lights and had no issues getting that taken care of. Enjoy your day and we'll see you next time!

April 28, 2019

Excellent speedy service I scheduled an appointment online and ended up arriving late to my appoinment. They didnt even mention it and were still able to get me in and out in More

by Toyotateacher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Lisle
Apr 29, 2019 -

Toyota of Des Moines responded

Great to hear! We are thrilled that the oil change, filter replacement and the headlight replacement all went well! We look forward to having you back the next time you need service!

April 26, 2019

oil change I was in for an oil change and forgot to ask to get my tires rotated. I wish a staff member would have brought this up as it is usually done at the sa More

by CarolynGraybill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Apr 29, 2019 -

Toyota of Des Moines responded

Great to hear! We are happy that we could do a great job with your service! Thanks for stopping by and we look forward to your next visit!

...
296
...