Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,862 Reviews
Call Service Center (515) 276-4911

2,862 Reviews of Toyota of Des Moines - Service Center

Sort by
November 02, 2011

Took our car in for service, so we could have it ready for vacation. Were difficult to get a appointment with and when we were on vacation, the tire pressure light went off, as the weather was cooing down More

by mlnpkn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Short
Report | Print
Nov 02, 2011 -

Toyota of Des Moines responded

Hello. Again I am sorry to hear of your trouble with the tire light coming on. I do apologize for any inconvenience that it might have caused. I would like to provide some infromation as to a possible cause of the drop in tire pressure that you experienced. With our fall thus far having had some very warm days and not knowing the details of the temps you incountered on your trip but you mention were cooler, which I understand you left four days after your service was performed, it is possible to lose as much as 1 (one) psi for every 8 degrees of tempurature change, according to google on the day you were in the temp was 78.1 degrees, the day you left on vacation was 69.1, there is one pound of PSI change prior to even leaving on your trip. As you drove into cooler temps is it possible to have lost another 3-4 PSI ? All tires being equal in pressure would seem to indicate that they were cheked recently and have just experienced some fluctuation. Again I am sorry for any inconvenience this caused.

August 04, 2010

The people are very friendly and helpful where it counts---Service, and People. The only thing I can say and it is no reflection to the dealer ship. I just wish I knew how to get a car I want with More

by dixie e gavlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
Other Employees : Steve Henigan
Report | Print
1
...
286
287