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2,854 Reviews of Toyota of Des Moines - Service Center
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July 09, 2013
The truck lost all the oil from the engine due to a oil cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so n cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so needed to one of two things. Repair existing top half of engine for around $6000 - with possible additional damage and repair cost to the lower engine damage, or drop a used engine into the truck for $7000. I at first asked them to put in the used motor but call back and asked them to just fix the line. It took a whole day to have someone complete this repair - the service shop was closed so I was not able to talk with anyone as I picked up the truck - which they recommended I not drive. I have had 2 other mechanics tell me they don't feel the noise is unusual for a motor and both did not recommend any additional repairs. More
by luraed
Employees Worked With
Service Advisor - Richard
June 20, 2013
Ever since I purchased my FJ Cruiser back in 2006, I've had the most wonderful service experiences with Ian and the service staff of Toyota of Des Moines. Now, with 145K miles on it, it's beginning t I've had the most wonderful service experiences with Ian and the service staff of Toyota of Des Moines. Now, with 145K miles on it, it's beginning to need a little more TLC and I trust the Toyota of Des Moines staff to provide that. They do quality work and treat you right. More
by packman73
Employees Worked With
Ian Davis
November 02, 2011
Took our car in for service, so we could have it ready for vacation. Were difficult to get a appointment with and when we were on vacation, the tire pressure light went off, as the weather was cooing down for vacation. Were difficult to get a appointment with and when we were on vacation, the tire pressure light went off, as the weather was cooing down, and when I checked all of the tires, they were all about 5# low, which is obvious they did not check the air pressure as they were suppose to on a regular maintenance. More
by mlnpkn
Employees Worked With
Ron Short
August 04, 2010
The people are very friendly and helpful where it counts---Service, and People. The only thing I can say and it is no reflection to the dealer ship. I just wish I knew how to get a car I want with counts---Service, and People. The only thing I can say and it is no reflection to the dealer ship. I just wish I knew how to get a car I want with out paying high interest rate. I just want to get a good interest rat for what I want. I'm starting out on my own. More
by dixie e gavlock
