2,845 Reviews of Toyota of Des Moines - Service Center
Courteous and timely. Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this ca Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this car from this dealership. More
efficient My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repa My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repair was completed. More
Helpful and quick Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this time. Multipoint inspection also with free wash in future. Had coupon that helped. More
Great customer service Was greeted immediately. Service done quickly. Pleasant waiting area. We were informed about the work that was done. Given a free opportunity for Was greeted immediately. Service done quickly. Pleasant waiting area. We were informed about the work that was done. Given a free opportunity for a car wash within the month as the weather was rainy out. More
Not just an oil change I appreciate being treated with respect. As a woman I admit that I feel awkward coming into a service garage, but at Toyota I am always greeted in a p I appreciate being treated with respect. As a woman I admit that I feel awkward coming into a service garage, but at Toyota I am always greeted in a positive manner. My questions are addressed, situations are explained and I feel confident that all work will be well completed. I feel like the staff seeks to do their best and that I can trust them to fix only what needs to be fixed and that it will be fixed right. I feel like my business is appreciated and I want to continue to bring my car to the dealership for service. More
60,000 mile check-up for transmission and fuel system I take my Camry Hybrid to Toyota for my service needs. The service was rapid and the service agent was pleasant and kept me informed for any variation I take my Camry Hybrid to Toyota for my service needs. The service was rapid and the service agent was pleasant and kept me informed for any variation from just the standard service request. I would certainly recommend Des Moines Toyota to other Toyota users. Kerald Yearns More
Great Service Very great Tundra service with a fast in and out time factor. Every one that helped me from the time that I entered the door to the time I left were Very great Tundra service with a fast in and out time factor. Every one that helped me from the time that I entered the door to the time I left were very helpful. More
Friendly staff and quick service Took my new Camry in for it's 12-month check up and complimentary oil change. Very friendly staff and quick service. Great dealership to purchase fr Took my new Camry in for it's 12-month check up and complimentary oil change. Very friendly staff and quick service. Great dealership to purchase from and have service performed. More
Efficient friendly excellent car of car and me Always meet you with a smile. Very timely with work. Nice waiting area. Very easy explanation of all they did. Love the sheet you receive with all the Always meet you with a smile. Very timely with work. Nice waiting area. Very easy explanation of all they did. Love the sheet you receive with all the things they check. Free great car wash. Do wonderful work .would go no where else . having a Toyota you know you have a great carthank you to Toyota for generosity to the vets for my fund raiser More
Great experience Appointment timely, Ian does a great job, helpful and friendly. Girls at check out very nice, friendly, big smiles. Received a code for car wash whi Appointment timely, Ian does a great job, helpful and friendly. Girls at check out very nice, friendly, big smiles. Received a code for car wash which was nice. Would have been nice if car was washed when I picked it up. More