Toyota of Des Moines - Service Center

Satisfaction I have purchased Toyota vehicle’s my whole life because of there reliability. When it comes to maintenance you can’t beat their friendliness and knowl I have purchased Toyota vehicle’s my whole life because of there reliability. When it comes to maintenance you can’t beat their friendliness and knowledge. More

Brian Selby is Excellent!! Toyota let me bring my car in for a check engine light. I had a very good discussion with Brian Selby. He explained what the read out was on the che Toyota let me bring my car in for a check engine light. I had a very good discussion with Brian Selby. He explained what the read out was on the check engine. Then answered my questions. He was patient with me. I believe he tried to connect with me, understand my concerns and provide reasonable direction. Turns out he was correct, but if he wasn't correct I believe he would have been able to explain what the problem ended up being. Thank you Brian for being engaged and interested in problem solving. More

Good service, took time to make sure the maintenance was reset since it had not passed the mileage. It did take time from car being out front to paperwork being at counter to pay reset since it had not passed the mileage. It did take time from car being out front to paperwork being at counter to pay More

I have always had good service at Toyota. I like the ease of scheduling, convenient times available and quick, courteous service. The coffee and snack bar as well as the coupon for free car wash are much app of scheduling, convenient times available and quick, courteous service. The coffee and snack bar as well as the coupon for free car wash are much appreciated. More

Exceptional Service Exceptional service and follow-up. I had the 10,000 mile service and a damage repair completed. I waited and the work was completed ahead of the est Exceptional service and follow-up. I had the 10,000 mile service and a damage repair completed. I waited and the work was completed ahead of the estimated time. Thanks Mike!! More

Quick oil change. I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. Great service. More

Excellent service I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was very courteous. The service only took about an hour. I was very satisfied! More

Tire repair for possible nail puncture. Felt the service was pretty good, perhaps a little long. Would like to have had a description of what actually caused the leak. Glad I no longer have Felt the service was pretty good, perhaps a little long. Would like to have had a description of what actually caused the leak. Glad I no longer have a tire leak issue! More

Thank you for a Great Experience Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Ev Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Everything was done promptly and properly. It was a Great Experience! Thank you! Incidentally, the mechanic also did a good job. He checked out the ride and found it was correct. More

Everyone was friendly and helpful. Would be nice if an outdoor area was provided for waiting, especially for those of us physical distancing for safety. outdoor area was provided for waiting, especially for those of us physical distancing for safety. More