Toyota of Des Moines - Service Center

Service visit As always, I was met with a smile and courtesy. The length of my stay was not long and when my service was completed everything was explained for me As always, I was met with a smile and courtesy. The length of my stay was not long and when my service was completed everything was explained for me More

Great service I went in for a scheduled service for maintenance. I am impressed with the facility especially from being greeted immediately to when my vehicle was p I went in for a scheduled service for maintenance. I am impressed with the facility especially from being greeted immediately to when my vehicle was pick up. Exceptional service considering the volume of clients served. More

Great service, always! We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always trie We have several Toyotas and have always brought them to this dealership for service. Ian Davis is a very knowledgeable service advisor who always tries to accommodate our very busy schedule when scheduling different appointments. Quality of repairs has always been very good! Very happy with the service! More

Oil change I went in for an oil change and to have them checked a plastic piece underneath my car that had come undone after hitting a pothole. He helped me imme I went in for an oil change and to have them checked a plastic piece underneath my car that had come undone after hitting a pothole. He helped me immediately, as soon as the car was looked at he came and informed me of the price to replace the rivets for the plastic piece, and the oil change was handled very speedily. I was in and out of the dealership in 40 minutes More

Dependable good service I went for a routine oil change and mentioned that I had 2 tires with slow leaks. They discovered a nail in each tire and fixed both. I love that I ca I went for a routine oil change and mentioned that I had 2 tires with slow leaks. They discovered a nail in each tire and fixed both. I love that I can have a free car wash after the service also. I was in and out in good timing and the waiting area was comfortable. More

Great service! I took my car in to get the cruise control fixed and to have a new battery installed. Unfortunately, they couldn't fix the cruse control but they did I took my car in to get the cruise control fixed and to have a new battery installed. Unfortunately, they couldn't fix the cruse control but they did install the battery. I'm grateful that they didn't charge me for the labor on the cruise control because it probably would have been over $250.00. More

Satisfied Customer I was in and out within 25 minutes. The service rep, went over the inspection and details of the service provided, and what I can expect on my next 5 I was in and out within 25 minutes. The service rep, went over the inspection and details of the service provided, and what I can expect on my next 5000 mile visit. More

Great Staff and Awesome Service Ian Davis is always great to work with. He gets my car in and out fast so I can get back on the road "To GO Places". Thank you to Ian and his team o Ian Davis is always great to work with. He gets my car in and out fast so I can get back on the road "To GO Places". Thank you to Ian and his team on doing an outstanding job. Every time I come there the lot looks great and everything is so organized. Great job to Bob Link and his team also. It is great to see smiling faces and have guys you can rely on. Thanks Toyota of Des Moines More

Great Service As Expected I’ve worked with Justin Madison and the rest of your service department for years now and I choose to do so because they always get things right and w I’ve worked with Justin Madison and the rest of your service department for years now and I choose to do so because they always get things right and with Handshakes and smiles on their faces. This time was more of the same—excellent service, just as expected More

A+++ since 2010 Dave in the service center always greets me with a big smile and seems genuine to each person who pulls in there. He comes to find me and explains any Dave in the service center always greets me with a big smile and seems genuine to each person who pulls in there. He comes to find me and explains any additional set ice needed before it is performed. This time, he shared how much I had on my break pads, that they had topped off wiper fluid, the normal wear on my tires, and that they are still in the excellent category, tires rotated, and got free car wash! He also took time to explain their new window sticker and drew my attention to the next oil change and when it was due. This is our 3 rd Toyota, nothing but the best all of the way around! I don’t see the men doing the actual work but as a woman I trust they do their very best to keep me safe on the road. More