2,845 Reviews of Toyota of Des Moines - Service Center
Very prompt service with personal advisor Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained difference between Toyota Total Care and Extended warranty. Sorry, but I do not remember the service advisor’s name but he went above and beyond my expectations. Maybe you can look up his name under our visit. More
Top Notch I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You More
Great and quick service! I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The service rep apologized for it taking long than planned....even though it was my own fault I didn’t make an appointment in the first place! Definitely the most efficient service department I have worked with in the 30 years I have been in DSM! More
30,000 service I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oi I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oil change every 5,000 mi and not at 10,000. Service was completed promptly. I appreciate the free auto wash. And the free coffee! More
service Andrew was very helpful and congenial. He explained everything carefully and answered all of my questions or made sure that he had a prompt answer. Andrew was very helpful and congenial. He explained everything carefully and answered all of my questions or made sure that he had a prompt answer. More
Excellent Service Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ia Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ian as Advisor. More
It was a nice, rewarding visit. The dealership was clean and welcoming. The service department listened to my needs. Prompt. The exiting process was good including the cashier. F The dealership was clean and welcoming. The service department listened to my needs. Prompt. The exiting process was good including the cashier. From the invoice I understood what was done during service. More
Toyota Des Moines is the BEST Toyota of Des Moines is the best. The staff are friendly. I have confidence in the service they provide for my Toyotas. Thank you much Toyota of Des Moines is the best. The staff are friendly. I have confidence in the service they provide for my Toyotas. Thank you much More
Excellent experience... Always Mike Lebeda always provides good insights and information that keeps our Toyota's performing well. He is trustworthy. He always looks at future serv Mike Lebeda always provides good insights and information that keeps our Toyota's performing well. He is trustworthy. He always looks at future service needs as well. More
good to excellent I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEA I HAVE BEEN A CUSTOMER FOR OVER 15 YEARS. MOST OF THE SALES AND SERVICE HAS BEEN FAVORABLE. YOUR SERVICE IS MUCH BETTER THAN IT WAS 2 TO 4 YEARS AGO. More