Toyota of Des Moines - Service Center

Just one thing. I’m not sure whether or not they checked the air pressure in my tires. I’ve been having problems with the low tire indicator coming on when the weather gets cooler and I had recently put air the air pressure in my tires. I’ve been having problems with the low tire indicator coming on when the weather gets cooler and I had recently put air in those tires so I wanted to be sure they were all equal. I forgot to ask when I was there. More

I've worked with Ian for years and he provides excellent and trustworthy service! He is always friendly and explains the needed repairs and answers any questions. and trustworthy service! He is always friendly and explains the needed repairs and answers any questions. More

In on time out on time, replacing my windshield wiper reservoir. The service tech’s were on top of everything keeping me informed. Plus a free car wash. reservoir. The service tech’s were on top of everything keeping me informed. Plus a free car wash. More

I am on my 2nd lease with Toyota of Des Moines. I have had all of my service work performed at TDM as well, and I'm very impressed at their service process. All of my appointments have been very quick fro had all of my service work performed at TDM as well, and I'm very impressed at their service process. All of my appointments have been very quick from beginning to end, the staff is friendly and helpful, the facility is clean and comfortable. I will continue to have my vehicles serviced at TDM. More

The men who picked the car up and returned it were very polite. Everyone who called from the service dept. were also very nice. You all did a great job. What a great team of people!!!! polite. Everyone who called from the service dept. were also very nice. You all did a great job. What a great team of people!!!! More

Great service very satisfied. The video inspection was a nice add service. Ian Got me in and out in no time at all Great service ...Thanks nice add service. Ian Got me in and out in no time at all Great service ...Thanks More

Everyone involved in the service was excellent. The driver that picked my car up as well as the service tech that called me. Great job! driver that picked my car up as well as the service tech that called me. Great job! More

Y'all, this is too much work just to give feedback that I had the service I expected and it was good enough to keep me coming back. Please make this easier next time. I arbitrarily picked Cass Cupp because had the service I expected and it was good enough to keep me coming back. Please make this easier next time. I arbitrarily picked Cass Cupp because he was first on the list. Whoever was working this morning did great. They were all young-ish, tall-ish, white, and wore face masks. Idk. More

I have always been very satisfied with the quality of service, customer service and attention to my questions which has been provided to me. I was very disappointed to note an absence of postings to enc service, customer service and attention to my questions which has been provided to me. I was very disappointed to note an absence of postings to encourage people to wear masks and remain at least 6ft. apart in the waiting area. I was appalled to observe a man wear a face mask into the building and then remove it when he sat down. Face Mask postings would tell your customers that you care both about their safety and our community! Please do your part!! More

Great service. Efficient scheduling - by phone or online. Streamlined checkin and checkout process. i really like the new video inspection and text progress updates while you are waiting Streamlined checkin and checkout process. i really like the new video inspection and text progress updates while you are waiting More