Toyota of Des Moines - Service Center

Excellent service. Very helpful. I live 60 miles from the dealership and they are always helpful in getting me in and in a short time. I appreciate the courtesy washing of my vehicle I live 60 miles from the dealership and they are always helpful in getting me in and in a short time. I appreciate the courtesy washing of my vehicle with each visit. More

Organized and Professional Good visit with the Des Moines Toyota Service department today. Always enjoy the interaction with David - good listener and understands customer conce Good visit with the Des Moines Toyota Service department today. Always enjoy the interaction with David - good listener and understands customer concerns. Let me know what expenses may be coming - such as an air filter at the next service call. Also gave advice and an estimate of upcoming tire replacement costs. Thanks! More

Great service with a smile We always look forward to getting our Toyota serviced at Des Moines Toyota. Pleasant and enjpyable experience. Good Service. Friendly employees. Goo We always look forward to getting our Toyota serviced at Des Moines Toyota. Pleasant and enjpyable experience. Good Service. Friendly employees. Good coffee and refreshments. More

Excellent service and friendliness Over many years we have experienced the utmost professionalism. We appreciate the honesty, willingness to answer questions and explain procedures, and Over many years we have experienced the utmost professionalism. We appreciate the honesty, willingness to answer questions and explain procedures, and going the extra mile to accommodate our schedule as we live 80 miles away. More

Fantastic! Thought we had a MAJOR problem. It was late Saturday afternoon. They checked me in and what I thought was going to be bad news ended up very good n Thought we had a MAJOR problem. It was late Saturday afternoon. They checked me in and what I thought was going to be bad news ended up very good news. We had one of our grandsons with us who was very hungry (had waited about 3 hours for a tow). Advisor said head to the waiting room where there are snacks and we will have you out in approximately 30 minutes. Great team. Highly recommended! More

Great as always Allie was professional and friendly. I didn’t see Dave Merchant anywhere so I hope he’s OK. I was very glad to see dark roast K-cups added to your s Allie was professional and friendly. I didn’t see Dave Merchant anywhere so I hope he’s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn’t seem to understand what I was trying to tell him. I don’t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it’s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍 More

Best service around I'm always treated with fast, friendly, very helpful service. We purchased our Camry from you over 9 years ago. I have been back for EVERY oil change I'm always treated with fast, friendly, very helpful service. We purchased our Camry from you over 9 years ago. I have been back for EVERY oil change, a set of new tires plus, tire rotations, and a new battery. I would NOT trust another dealer to work on my car. More

Competent service rep gave great advice I appreciate the honesty and professionalism of all who worked with me . My brakes have been a concern and I was glad to hear that they are in good s I appreciate the honesty and professionalism of all who worked with me . My brakes have been a concern and I was glad to hear that they are in good shape More

Fast, friendly service! Always easy to get my vehicle in and out and pleasant to work with! Problem was addressed and resolved and service was completed as promised. Always easy to get my vehicle in and out and pleasant to work with! Problem was addressed and resolved and service was completed as promised. More

Service Visit Took our 10 year old Camry in for it's first repair. I thought we were going to be told we needed all new struts for a large sum of money instead the Took our 10 year old Camry in for it's first repair. I thought we were going to be told we needed all new struts for a large sum of money instead they told me it was a bushing that only cost $180 installed. Very honest and quick service. More