Toyota of Des Moines - Service Center

Went for 1st time oil change on used 2010 FJ Crusier 1st Time going to a Toyota dealer, went to have Oil Changed & Tires Rotated. Very Friendly Workers who got me thru the process...Also found 3 recalls 1st Time going to a Toyota dealer, went to have Oil Changed & Tires Rotated. Very Friendly Workers who got me thru the process...Also found 3 recalls I knew nothing about, made appointment to have those taken care of...Price for Oil Change about same as Jiffy Lube or Midas! More

Best Dealership in Des Moines area All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comf All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comfortable and the coffee is superb. More

Initial good impression Seth was very helpful when I arrived the dealership in Grimes, Iowa for routine maintenance of my 2015 Toyota Avalon. I will come back again. Seth was very helpful when I arrived the dealership in Grimes, Iowa for routine maintenance of my 2015 Toyota Avalon. I will come back again. More

Customer service A great experience with the service dept especially the handler. The service provided was quick and the staff was most helpful. It was the home of the A great experience with the service dept especially the handler. The service provided was quick and the staff was most helpful. It was the home of the 30 minute oil change and tire rotation More

Helpful and Friendly Kind, Helpful and Sympathetic in emergencies. The plastic shield protector under my car was dragging. There were able to no only fix it, without a Kind, Helpful and Sympathetic in emergencies. The plastic shield protector under my car was dragging. There were able to no only fix it, without an appointment, but they also got me to work on time and was picked up from my job when the work was done. Excellent Servie More

Service The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil cha The oil change appointment was 45 minutes. The express lane should be available without making an appointment like Bob Brown dealerships.. The oil change is expensive at Toyota of DM compared to Firestone. More

Easy and quicky experience I was there for oil change. It was around 20 minutes and everything was good, the personel were very friendly. I had a coffee while waiting and I have I was there for oil change. It was around 20 minutes and everything was good, the personel were very friendly. I had a coffee while waiting and I have used a coupon. More

Recall for air bags I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I a I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I am always impressed by the polite and helpful manner of those that I have dealt with. More

Recall for air bag We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responde We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responded right away and answered my question. More

Went smoothly Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is comple Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is complementary car was expires it was snowing and cold so no need to wash I live far so not easy to take advantage I have many expired washes I wish I could use. More