Toyota of Des Moines - Service Center

Dave and Ian Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask fo Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and explains service intervals when they apply. Ian also will recommend additional service requirements when they may sense. These two individuals are always sincere and represent the face and voice of this dealership. More

Always good service This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. More

All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage th I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage that offers as many benefits - such as a ride to and from work. The cost seems reasonable. More

Service Dept Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle. Whoops that’s hy-vee More

Indistinguishable sound They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the no They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the noise got worse. More

they got me in and done fast the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a car wash number so I could get my car washed More

Problem Solving As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I coul As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I could make the correct decision. More

Routine maintenance I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was prett I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was pretty cool. More

Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far.I would highly recommend him to others. More

Fantastic service and communication The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. More