Toyota of Des Moines - Service Center

Had a great service experience on Saturday 4/11 at Toyota of Des Moines. Seth was my service advisor and he kept me informed of progress and shared recommendations from the technician, David. Very satisfie of Des Moines. Seth was my service advisor and he kept me informed of progress and shared recommendations from the technician, David. Very satisfied. More

Recall Thank you for offering to pick up cars @ owner's homes during these times. Being someone over 60 and worried about health concerns, it was so nice an Thank you for offering to pick up cars @ owner's homes during these times. Being someone over 60 and worried about health concerns, it was so nice and much appreciated. Thank you. More

Good Oil Change Experience Full synthetic oil change - reasonably priced, took just under an hour. Video inspection is helpful information as well. Used a coupon to reduce the c Full synthetic oil change - reasonably priced, took just under an hour. Video inspection is helpful information as well. Used a coupon to reduce the cost . More

Check over my vehicle at a 5,000 mile interval The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the se The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the service area. The waiting area is clean. The service manager comes to the waiting area and provides good follow up communication on what my vehicle may or may not need. More

Safe quick and efficient I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt tot I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe! More

Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion. accommodate our needs. They were on time and our car was returned to us in a timely fashion. More

Routine maintenance and tire rotation I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. Y I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can’t beat that for customer service. More

Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More

Oil change Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly. Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly. More