Toyota of Des Moines - Service Center

Always top notch service! They are on top of things every time. It's the only place I will go for service. They are on top of things every time. It's the only place I will go for service. More

Had a 4pm appointment for 20,000 mile service. Service was covered by Toyota care. Back on the road in about 45 minutes. Service was covered by Toyota care. Back on the road in about 45 minutes. More

Service explanation was nicely detailed. I did like how Justin explained what service would be performed and what was actually needed during this visit. The service department is well organ I did like how Justin explained what service would be performed and what was actually needed during this visit. The service department is well organized and I hardly had any wait. The shuttle service was great to and from the dealership. Steve made the ride enjoyable. I also appreciate the car wash. More

Service department is honest and straight forward. Justin was great to communicate with. Justin always follow up. Justin was great to communicate with. Justin always follow up. More

Very effect work done in a short time. The staff was very friendly and helpful. The staff was very friendly and helpful. More

Always friendly, professional and quite competent. I do miss having someone at the "front desk" but understand hiring issues. Slow to get someone to pick up the phone, but understand and do hope it I do miss having someone at the "front desk" but understand hiring issues. Slow to get someone to pick up the phone, but understand and do hope it will get better in time. Toyota is still a good product. More

My visit to the dealership was simple, I needed an oil change and a tire rotation. The whole process went relatively quick, it seemed like maybe 45 minutes passed and it was all done. My service writer an change and a tire rotation. The whole process went relatively quick, it seemed like maybe 45 minutes passed and it was all done. My service writer and greeter were very professional. My service writer explained my bill in detail and also took my payment. My vehicle was already waiting for me to head home. Thanks to everyone, even the mechanic who did the work, you did a fantastic job! Sincerely, Vern B. More

Oil change was fast and efficient and my representative was very polite, responsive and informative. was very polite, responsive and informative. More

As always timely and excellent service. The techs, and especially Travis (Service Manager are to notch. The techs, and especially Travis (Service Manager are to notch. More

Exactly what I would expect from Toyota of Des Moines and why We bought our car from them why We bought our car from them More