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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,327 Reviews

2,327 Reviews of Toyota of Des Moines - Service Center

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March 09, 2018

Another great experience I love my driving my Avalon, but one of things that keeps me coming back is the excellent service department at Toyota of Des Mones. It's not really c More

by I'lltakeToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There are others but, shame on me, I do it have names., Cass Cupp, Dallas Buck
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, I'lltakeToyota. We appreciate you taking the time to share your experience with us. Thank you for your feedback and your continued business.

March 07, 2018

Friendly, courteous and fast service I had an 8:24 Check in time, arrived 5 minutes early and was met with a service advisor that reviewed my requested service and answered all my questio More

by ToyotaReview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Mar 16, 2018 -

Toyota of Des Moines responded

Thank you for your feedback. We appreciate your business.

March 07, 2018

10,000 mile service From drive in for appt to leaving my time at the dealership was 20 minutes. Quickest service job ever experienced. Very friendly staff in bay and whil More

by Charly46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Carter / Chavez
Mar 19, 2018 -

Toyota of Des Moines responded

Hello, Charly46. Thank you for taking the time to share your experience at our service department. We certainly do appreciate your business!

March 07, 2018

Great! I was helped right away and he explained to me what had been done. Also let me know when my next service was and about my Toyota care More

by Soup1946
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Marchant, Becky Boatman
Mar 19, 2018 -

Toyota of Des Moines responded

Thank you for your review, Soup1946. As always, we appreciate your business.

March 07, 2018

service timely and quality of job. did what they said they would do. Will be back again for a new experience. Was impressed with the quality of the waiting ro More

by dennis 93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, dennis 93. We appreciate you taking the time to share your experience at our dealership. Thank you for your business.

March 07, 2018

Great car, great service I took in my 2017 Toyota for 10,000 mile service. The service was prompt, efficient, and everyone was welcoming and helpful. Everything was explaine More

by DLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, DLD. Thank you for sharing your experience at our dealership. We appreciate your feedback!

March 03, 2018

A+ experience with service A+ experience with the service department and service advisor scheduling the appointment, allowing some flexibility on the timing and the overall serv More

by Jerome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Toyota of Des Moines responded

Thank you for sharing your experience with us, Jerome. We appreciate your business!

March 03, 2018

Great experience! I received amazing customer service! I got exactly want I needed at the right price! I recommend JR to all my friends neighbors, coworkers and family. More

by JJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Hickenbottom
Mar 16, 2018 -

Toyota of Des Moines responded

Hello, JJP. Thanks for sharing your experience with us on DealerRater. We are happy to know you found exactly what you were looking for at our dealership. Thank you for your feedback.

March 02, 2018

Ease of Use I had needed my RAV serviced as I was leaving the following day on an out-of-town trip. The service department was ready for me and I was in and out More

by Moi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hawkins, James
Mar 16, 2018 -

Toyota of Des Moines responded

Hello, Moi. Thank you for your feedback. We appreciate your business!

March 02, 2018

Customer service Have been owner of Toyota’s 40 years and believe in the vehicles. Customer service exceeeds all expectations and gives you options with issues you may More

by Sassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp, David Marchant
Mar 16, 2018 -

Toyota of Des Moines responded

Hello, Sassie. Thank you for sharing your experience with us at our dealership. We appreciate your feedback and your business.

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