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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,327 Reviews

2,327 Reviews of Toyota of Des Moines - Service Center

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March 26, 2018

Mechanical work on 2011 Highlander My experience with Toyota has always been excellent. Ian Davis and Brian Ahrenkiel always take good care of me and my Highlander. I've also purchase More

by Amy Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ahrenkiel, Bob Link
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Amy Romero. Thank you for taking the time to share your experience with us. We certainly do appreciate your business.

March 23, 2018

It was quick and friendly They were prompt and ask me if I had any questions and I was in and out quickly . There is nothing more to say Thank you More

by connie bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none of the pictures look like who I talked to "? young kid
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Connie Bowman. We appreciate you taking the time to offer us your feedback here on DealerRater. Thank you for your business.

March 22, 2018

Courteous and timely. Always greeted promptly and friendly smiles. They review the service performed and make recommendations for future service. Glad I purchased this ca More

by Camry Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Mar 30, 2018 -

Toyota of Des Moines responded

Hello, Camry Happy. We are thrilled to hear you had such a great experience at our dealership. Thank you for taking the time to share. As always, we appreciate your business.

March 21, 2018

efficient My service need were handled efficiently and competently. Cass called me twice, once to get permission to repair and once to let me know when the repa More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, Richard. Thank you for sharing your feedback with us. We appreciate your business.

March 20, 2018

Helpful and quick Dropped off early for appointment checked in quickly and within hour called for completion of oil/filter, battery check, and no need for rotation this More

by mullan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, mullan123. Thank you for sharing your experience with us here on DealerRater. We greatly do appreciate your business.

March 18, 2018

Great customer service Was greeted immediately. Service done quickly. Pleasant waiting area. We were informed about the work that was done. Given a free opportunity for More

by jibwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names.
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, jibwab. Thank you for taking the time to share your experience with us. We love to hear from our customers! We appreciate your business.

March 18, 2018

Not just an oil change I appreciate being treated with respect. As a woman I admit that I feel awkward coming into a service garage, but at Toyota I am always greeted in a p More

by Denise Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Mar 29, 2018 -

Toyota of Des Moines responded

Thank you for your kind words, Denise Miller. Customer service and satisfaction is our upmost priority at our dealership. We greatly appreciate your business!

March 17, 2018

60,000 mile check-up for transmission and fuel system I take my Camry Hybrid to Toyota for my service needs. The service was rapid and the service agent was pleasant and kept me informed for any variation More

by KEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Luck, Mike Saxton
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, KEY1. Thank you for sharing your experience with us. We certainly do appreciate your feedback and your business.

March 17, 2018

Great Service Very great Tundra service with a fast in and out time factor. Every one that helped me from the time that I entered the door to the time I left were More

by EDWARD HATCHER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Mar 29, 2018 -

Toyota of Des Moines responded

Hello Edward Hatcher. Thank you for taking the time to share your experience with us. We appreciate your business!

March 16, 2018

Friendly staff and quick service Took my new Camry in for it's 12-month check up and complimentary oil change. Very friendly staff and quick service. Great dealership to purchase fr More

by Dennis of Urbandale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hawkins
Mar 29, 2018 -

Toyota of Des Moines responded

Hello, Dennis of Urbandale. Thank you for sharing your experience with our service department. We certainly do appreciate your business!

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