2,327 Reviews of Toyota of Des Moines - Service Center
Oil change Toyota is DSM takes walk ins on Sat with the understanding there could be long wait times. I was in and out in under an hour. Excellent service! Toyota is DSM takes walk ins on Sat with the understanding there could be long wait times. I was in and out in under an hour. Excellent service! More
Follow Up Service Visit I brought the car in for a possible oil leak. They found and fixed the leak without too much trouble. It was a damaged gasket on the oil filter. I brought the car in for a possible oil leak. They found and fixed the leak without too much trouble. It was a damaged gasket on the oil filter. More
Fast Service Waited for an oil change and tire rotation - finished in less than 30 minutes and I know my car was thoroughly inspected. Appreciate convenient onlin Waited for an oil change and tire rotation - finished in less than 30 minutes and I know my car was thoroughly inspected. Appreciate convenient online scheduling, quick check-in, coffee while waiting, friendly staff, fast service and the free car wash. More
Excellent as Always They are like Family to me. I have been a Loyal customer for over 25 years. Sales to Service are top notch. One suggestion, bring back the Donuts! They are like Family to me. I have been a Loyal customer for over 25 years. Sales to Service are top notch. One suggestion, bring back the Donuts! More
Repairs Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry abou Justin is the best service rep in town!!! He talks with us about what is needed for repairs and gets the work completed. We never have to worry about extra add-ons and feel confident in his and his service team's assessment of our vehicles! He also has great service people behind him that complete the work. More
Airbag recall service work. I was able to schedule an appointment for the work much more quickly than I expected. The service representative who scheduled the appointment was fr I was able to schedule an appointment for the work much more quickly than I expected. The service representative who scheduled the appointment was friendly and knowledgeable. When I arrived at the dealership I was greeted professionally. The service advisor was very courteous and professional. The shuttle service to my place of work was very enjoyable. The driver drove safely and was friendly and conversational. My vehicle was serviced and I received a call earlier than I expected. My shuttle ride back to the dealership was efficient and enjoyable. Excellent overall service!! Thank you More
Helpful, efgicient Helped me resolve issues: fair, honest, good communication. Came and discussed findings, answered questions. Spencer really helpful with resetting ga Helped me resolve issues: fair, honest, good communication. Came and discussed findings, answered questions. Spencer really helpful with resetting garage door opener. Hate this review part. Didn’t have 25 words so blah, blah, blah More
Service Experience Scheduling service was easy. Service check in was smooth and prompt. Post service review thorough. The service tech was James Hawkins but he’s not Scheduling service was easy. Service check in was smooth and prompt. Post service review thorough. The service tech was James Hawkins but he’s not listed under service. More
Emergency service I was having battery issues, they got me in and on my way with a new battery, under warranty. Thank you for tour service! Greatly appreciated. I was having battery issues, they got me in and on my way with a new battery, under warranty. Thank you for tour service! Greatly appreciated. More
Excellent and wow! Excellent service provided by Lucas Hoffman for my 2010 Toyota Corolla for safety recall for air bag for no cost to me! 5 star always. Excellent service provided by Lucas Hoffman for my 2010 Toyota Corolla for safety recall for air bag for no cost to me! 5 star always. More