2,337 Reviews of Toyota of Des Moines - Service Center
Service department is great to work with! Our Prius is our commuter car and gets a workout each month. The service department does a great job making sure it is road ready for us. The waiting Our Prius is our commuter car and gets a workout each month. The service department does a great job making sure it is road ready for us. The waiting area is always clean and the employees are always helpful and friendly. More
Extremely helpful Coordinated replacement of oil and battery with estimate of damage by independent tow truck to save us time and effort! Couldn’t have asked for more. Coordinated replacement of oil and battery with estimate of damage by independent tow truck to save us time and effort! Couldn’t have asked for more. Bob More
An Excellent Experience Fast, friendly professional service. Mr David Marchant, the service advisor, demonstrated an excellent customer service manner. Very, very custom Fast, friendly professional service. Mr David Marchant, the service advisor, demonstrated an excellent customer service manner. Very, very customer oriented. Overall, an exceptional experience. I will return to this shop for any future service needs. More
Fast and friendly All employees were very friendly. I got an oil change and the wait was not long at all. Employees were thorough explaining what was done too. All employees were very friendly. I got an oil change and the wait was not long at all. Employees were thorough explaining what was done too. More
engine check light. No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! No appointment, but could not drive with check light on. Left overnight and "voila" was fixed the next day. Needed the car to be fixed. Thank You! More
Oil Change Revealed Serious Alternator Problem I brought my 2005 Toyota Camry in for the oil change with multipoint inspection. I said the car was making a noise so the mechanic listened and got u I brought my 2005 Toyota Camry in for the oil change with multipoint inspection. I said the car was making a noise so the mechanic listened and got under the hood. It turns out the noise was my alternator going out, so I am now warned to have that replaced. I also appreciated the free car wash. Thank you! More
It was a pleasant experience! It was a routine service visit. They were ready for my car at the exact time of the appointment. They were able to do all of the service while I waite It was a routine service visit. They were ready for my car at the exact time of the appointment. They were able to do all of the service while I waited in their comfortable customer reception area. When the service was completed, it was carefully explained to me in terms I could understand, plus they explained what I could expect at the next service appointment. More
Fantastic. Satisfaction The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with The service was delivered with great professionalism. The employees made you feel like a valued customer. Over all the services were delivered with great satisfaction. More
Van Service Everything was done to my satisfaction. Sienna was done when promised. I will always return here for my service. I trust the service department to tak Everything was done to my satisfaction. Sienna was done when promised. I will always return here for my service. I trust the service department to take good care of me. More
Friendly Professionals Great Service and Free Car Wash at Toyota,,,as long as Toyota keeps building Cars and Trucks you can drive 200,000 + Miles or more with practically no Great Service and Free Car Wash at Toyota,,,as long as Toyota keeps building Cars and Trucks you can drive 200,000 + Miles or more with practically no repairs just routine maintenance,,,I will keep buying them,,,still driving a 2004 Camry with 208000 miles on it,,,and a 2015 Camry with 55000 miles on it,,,will buy a new Tundra or 4 Runner next year.....! More