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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,338 Reviews

2,338 Reviews of Toyota of Des Moines - Service Center

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September 12, 2018

They quickly took car wash of an issue with recent oil chang Rebecca is great to work with. She quickly assessed the situation and took car of it to my satisfaction. She has been my contact and I appreciate he More

by stevem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you, stevem.

September 07, 2018

Excellent service, as usual Service was outstanding. As soon as I showed up I was flagged into the bay. They introduced me to the service advisor that would be taking care of m More

by toyotaRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel Addy, Chashue Vue
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your continued business, toyotaRH.

September 06, 2018

Excellent service My entire service experience was very good. Excellent teams of service professionals. Very polite and courteous. Very professional. Will be going More

by Dice, Deb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry- did not get his mMe but he was very professional.
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your business and kind review, Dice, Deb123.

September 05, 2018

Prompt service, friendly and helpful staff. Prompt service. Friendly and helpful staff. Check in was quick. Service rep talked with me about questions I had with tire slippage on wet roads. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you, Pat!

August 30, 2018

Service beyond! We were VERY pleased theiy “squeezed” us in coming into a holiday weekend. We had a problem with the car that had to be fixed and we were leaving the More

by Cheron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 23, 2018 -

Toyota of Des Moines responded

We're glad we could help! Thank you, Cheron.

August 30, 2018

Toyota of Des Moines service Efficient, competent, well-organized, and friendly service. Probably a little pricey though. I would recommend them. I guess I'm willing to pay a li More

by rsmaas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Schnoor and Jonathan Fannai
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your business, rsmaas1.

August 30, 2018

rating Excellent service, nice clean service center, free car wash and friendly staff helped make my experience very favorable. I would highly recommend Toy More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Oct 23, 2018 -

Toyota of Des Moines responded

Thanks for the review, Brian!

August 29, 2018

excellent I came in for my 105,000 miles checkup - right in on time - good job -I was greeted with a smile & David Marchant - my service man - was very friendly More

by John6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you, John6.

August 23, 2018

I love Toyota of Des Moines ~ the convenience of having someone pick up my car. The work is done, my car is clean, the prices are reasonable and I'm happy! I am able to get my c More

by susand3650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie in scheduling!
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your commitment to Toyota of Des Moines, susand3650.

August 23, 2018

Great service They got me in right away. Was done in 40 minutes. Got to work by 8 am. Everyone was extremely friendly. I have no complaints. More

by Ficcolajm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Oct 23, 2018 -

Toyota of Des Moines responded

Thank you for your review, Ficcolajm!

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