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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,333 Reviews of Toyota of Des Moines - Service Center

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January 31, 2024

They listened to my concerns and answered my questions The problem I had with my rav4 was solved More

by andersonjenny745
Recommend Dealer
Yes
Feb 01, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 31, 2024

Good prompt service Shuttle service was nice and on time with prompt updates O k More

by RAJURA37
Recommend Dealer
Yes
Employees Worked With
Terry
Feb 01, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

January 31, 2024

Great service as usual. And everyone I dealt with was professional and courteous. I really appreciate the communication efforts they make More

by jenor127
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 01, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 30, 2024

Quick and easy I have an extended service plan so was just getting the 40000 mile recommended service. Process was quick and easy! More

by james.e.kahler
Recommend Dealer
Yes
Jan 31, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 30, 2024

Highly trained, friendly and professional staff. Very quick turn around time, faster than expected and I didn't leave feeling like I had any unanswered questions. More

by catslaybaugh33
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
Jan 31, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 29, 2024

Prompt & friendly service--everything I needed. That is all you get. you wouldn't want to hear... More

by knitwit888
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Jan 29, 2024 -

Toyota of Des Moines responded

We hear you loud and clear! Prompt, friendly, and everything you needed - that's the Toyota of Des Moines way! Thanks for choosing us, and happy rolling!

January 29, 2024

Good I would say, I don't remember details but will be back when I need more car car. More

by jafreeman10
Recommend Dealer
Yes
Jan 30, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 29, 2024

Really like the video walk around inspection. They keep you informed of the process. Clean and comfortable waiting room More

by kwsteeler
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Jan 30, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

January 28, 2024

More frequent communication regarding our order status. Waiting until the sale was complete before mentioning we would only receive one key fob. The finance guy is awesome, very, very efficient!! Hope to c More

by JENS122
Recommend Dealer
Yes
Employees Worked With
Andrew W.
Jan 29, 2024 -

Toyota of Des Moines responded

We hear you, Ron and Lori! Improving order updates and transparency is a top priority, and we apologize for the delay mentioning the single key fob. The finance team rocks, right? We value your loyalty and strive to earn your full trust with better communication in the future. Thanks for choosing Toyota of Des Moines!

January 28, 2024

Great It was so great more than great probably even better than great actually the highest tier of great More

by amanda.thiravong
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 29, 2024 -

Toyota of Des Moines responded

Beyond great? Now that's music to our ears! We're thrilled you had such a stellar experience. Thank you for choosing Toyota of Des Moines!

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