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2,330 Reviews of Toyota of Des Moines - Service Center
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January 16, 2020
Complete satisfaction. As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me As always, the service rep (Ian) who assisted me was courteous, cheerful, and helpful. He was responsive to my specific questions and got back to me about one of them (brakes) with my options. The people in the Service Department were even able to complete the rather lengthy work that I needed the same day. The dealership provides a nice space to work or relax in. More
by Prairie Jon
Employees Worked With
January 16, 2020
Excellent Fast Service I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep! I had an oil change, tire rotation, and wheel alignment. Job was done quickly and fixed issues I was encountering with steering. Very courteous Rep! More
by John Tundra
Employees Worked With
January 16, 2020
4Runner Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this de Good friendly people and great service. They explained everything that was done and they explained what not needed done now. I would recommend this dealer for their Toyota needs. More
by 4Runner
Employees Worked With
Cass Cupp
January 15, 2020
Great Customer service Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you Was welcomed when I arrived. Work was done in a timely fashion. Great customer service. I will return if I would need service done. Thank you More
by Jeff
Employees Worked With
Cass Cupp
January 14, 2020
Immediate attention, handled questions even if problem was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings. was operator error. Under an hour appointment, Time for tea & doughnut. Service fairly priced. Everyone very courteous. Comfortable surroundings. More
by Csfindley5
Employees Worked With
Cass Cupp
January 13, 2020
Good Service Apt on time, everyone is friendly. Kept me informed of how the service was going. Very pleased with the service. Will plan on having my car service Apt on time, everyone is friendly. Kept me informed of how the service was going. Very pleased with the service. Will plan on having my car serviced at Toyota. More
by karla
Employees Worked With
January 06, 2020
New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the dealership than anywhere else. They've always been fair in dealing with me. More
by l_lammers
Employees Worked With
January 01, 2020
Fast service and excellent customer experience. Coffe and Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! Fast service and excellent customer experience. Coffee and donuts while I waited. In and out in a very short amount of time. Would highly recommend! More
by Dan
Employees Worked With
Other Employees :
Cass Cupp, Mike Lebeda, David Marchant, Rebecca Hildreth, Tom Lyons, Bret Carter
December 26, 2019
Great communication with voice mail and text on what was found and repairs recommended with prices for each. Ride shuttle picked me up when scheduled and car was ready when I got to the dealership. found and repairs recommended with prices for each. Ride shuttle picked me up when scheduled and car was ready when I got to the dealership. More
by Karen Kopecky
Employees Worked With
Christopher
