Toyota of Des Moines - Service Center

It was quick and got everything done that was needed. Very friendly and timely service. Very comfortable waiting area with snacks and drinks provided . Every employee that walked by said hello, very nice Very friendly and timely service. Very comfortable waiting area with snacks and drinks provided . Every employee that walked by said hello, very nice.....Love Toyota! More

Great service! My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being serviced, which was fast and easy. Had a more extensive 90K service and could tell the difference after in how smoothly the car ran! More

Good Experience They did a fine job with CS. Friendly staff. Nice facilities and a great waiting area. The dealership is a great location with easy access to the In They did a fine job with CS. Friendly staff. Nice facilities and a great waiting area. The dealership is a great location with easy access to the Interstate. More

Service Department is Excellent I brought in my car with a terrible tapping sound under the hood. I was quite sure that serious engine troubles and costs were in my near future. Mi I brought in my car with a terrible tapping sound under the hood. I was quite sure that serious engine troubles and costs were in my near future. Mike, my Service Manager for many years, assured me that they would discover the real issues and provide guidance soon. I got the call and the repair requirement news was factual, informative and felt cost effective. I really appreciate the talent at Toyota of Des Moines! Thank You, John Waldron More

Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More

Excellent Service visit My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me My wife's RAV has 102K miles and it was time for oil change, new brakes, and transmission oil change. The shuttle service was excellent as it took me home and picked me up so that I could do something else while the service work was done. Mike L, my service advisor, took care of everything and my service experience was wonderful. More

Oil Change Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I ca Service people were helpful and courteous. It was somewhat difficult to get the appointment. I either had to come in the next day from when I called or wait two weeks. I didn't want to wait two weeks so I had to cancel other activities that were already on my calendar. Should have a more flexible schedule. More

Recall Item Great Service and the repair was completed faster than expected. Brian was a very good service adviser and he answered all my questions during the vis Great Service and the repair was completed faster than expected. Brian was a very good service adviser and he answered all my questions during the visit. More

oil change and latch repair The oil change and latch repair were done to my satisfaction. My wait was longer than I thought it would be. Latch repair cost me more than I was anti The oil change and latch repair were done to my satisfaction. My wait was longer than I thought it would be. Latch repair cost me more than I was anticipated. More

Had regular maintenance performed. Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all Came in for an L.O.F., tire rotation, and had my battery and cabin filter replaced. My Express Lane service writer was very clear about explaining all of the details on the service performed. Have had very good experiences with Toyota of Des Moines service department; this is my first Toyota Highlander and am really enjoying it as well. I'd highly recommend this business to anyone looking to get a professional experience! More