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2,336 Reviews of Toyota of Des Moines - Service Center
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March 31, 2020
Check over my vehicle at a 5,000 mile interval The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the se The customer is always immediately greeted upon arrival for service. The employees listen to what your needs are and get the vehicle moving to the service area. The waiting area is clean. The service manager comes to the waiting area and provides good follow up communication on what my vehicle may or may not need. More
by pickup
Employees Worked With
Cass Cupp, Rebecca Hildreth
March 27, 2020
Safe quick and efficient I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt tot I was impressed by the fact that with all of the issues with the CoronaVirus, many safety measures have been implemented by the dealership! I felt totally safe! More
by shouse9385
Employees Worked With
March 25, 2020
Employees were friendly and went out of their way to accommodate our needs. They were on time and our car was returned to us in a timely fashion. accommodate our needs. They were on time and our car was returned to us in a timely fashion. More
by Keboozer
March 20, 2020
Routine maintenance and tire rotation I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. Y I was in and out within an hour and was texted a video inspection of my vehicle and the results. A real professional process. Plus a free car wash. You can’t beat that for customer service. More
by Denito
Employees Worked With
Seth Rhoades
March 20, 2020
Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More
by kpokorny
Employees Worked With
March 20, 2020
Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More
by ToyotaReview
Employees Worked With
March 18, 2020
Oil change Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly. Never have a problem with the service at Toyota. They are great !The vehicle is always clean when they are done.Very curtious and friendly. More
by pkading
Employees Worked With
Don't remember their names.
March 18, 2020
Efficient, Friendly Service When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provi When I arrive for my service appointment, someone waits on me immediately and starts the process. I really like the multi-point inspection video provided by the technician. From beginning to end, everyone is friendly and professional. I feel the price is appropriate for the level of service provided. More
by russv47
Employees Worked With
Chris Galvin
March 17, 2020
The Service Department listened to my request and acted on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome! on it in an efficient, thorough, professional way. I trust their service and the manner in which they deliver it This Toyota Dealership is awesome!! I recommend it to my friends as THE PLACE TO BUY & SERVICE A TOYOTA!!! More
by symond
Employees Worked With
i can't remember the names of my service providers but they were great!!!, Bryon Baker
March 12, 2020
Great Toyota service I appreciated the efficiency of my service of oil change, tire rotation and new battery and like the video sent to my phone of the assessment of my ve I appreciated the efficiency of my service of oil change, tire rotation and new battery and like the video sent to my phone of the assessment of my vehicle. More
by mera48
Employees Worked With
