Toyota of Des Moines - Service Center

I have been working with Ridney for about 2 years now, with all my vehicle needs. He is very understanding, caring and very knowledgeable. with all my vehicle needs. He is very understanding, caring and very knowledgeable. More

I took my Rava 4 in for oil change and it took 2 hrs. And 15 minutes. I told them I didn't need tires rotated because I had just put on new ones, they did it anyway and charged me $38.00. Not happy with And 15 minutes. I told them I didn't need tires rotated because I had just put on new ones, they did it anyway and charged me $38.00. Not happy with the service at all. I will be looking into a different dealership or trading car with another company More

No bad, The wait time wasn't too long. Would have been nice if they had reset the 5,000 mile reminder when they were done Would have been nice if they had reset the 5,000 mile reminder when they were done More

Very good No issues, nice waiting area, did not take too long. Nice to have a coffee station and rolls! long. Nice to have a coffee station and rolls! More

Dropped my vehicle for an oil change and brake inspection first thing in the morning. When I hadn't heard anything by noon I called to check up on it and the receptionist was extremely rude. I don't get it first thing in the morning. When I hadn't heard anything by noon I called to check up on it and the receptionist was extremely rude. I don't get it, we're on our second new vehicle, $50k+ easily spent with Toyota but I get a condescending reaction when I get nervous about it taking over 4 hours for an oil change? More

I have always had a good experience there and trust the mechanics fully with my vehicle. mechanics fully with my vehicle. More

Arrived and was taken care of immediately. Ask for air filter to be replace was was taken care of no problem Ask for air filter to be replace was was taken care of no problem More

I have Ben taking my car to dealership for work since I purchased it. Solara now has 177,000 miles on it. Always have quick, helpful service, people are pleasant and efficient. I like the videos which show purchased it. Solara now has 177,000 miles on it. Always have quick, helpful service, people are pleasant and efficient. I like the videos which show and explain potential problems or issues. Everyone is great! Kudos to Ian for sure. More

Agent was very courteous & kept me informed This was the maintenance check. They text me with what needed to be done. They sent me a video of the check they did maintenance check. They text me with what needed to be done. They sent me a video of the check they did More

Quick, easy and fast check in. Reasonable wait til for service. Informative of service being done with video Reasonable wait til for service. Informative of service being done with video More