Toyota of Des Moines

We went into Toyota of Des Moines just thinking we would take a look at what they had to offer and talk about possibly leasing a car. We were very lucky to be helped by Steve Bunce. He was very knowlegeab take a look at what they had to offer and talk about possibly leasing a car. We were very lucky to be helped by Steve Bunce. He was very knowlegeable about the advantages of leasing a car and made it very easy for us to understand and non-stressful. We ended up leasing a new camry they very day. Awesome all around experience More

This is our second Prius from Toyota of DSM and the second time we dealt with William Godwin. We trust him to be honest with us. We have always had great experiences with the service dept and great d second time we dealt with William Godwin. We trust him to be honest with us. We have always had great experiences with the service dept and great dealings with Toyota of DSM. After getting home with our new Prius we aren't 100% sure we got the best price for our older Prius which is why we ranked it a "4". We've crunched the numbers at home and think we could have done better. More

I was shopping for a new or used truck {something that I hate to do}, and had heard lots of good things about Toyota trucks.I went to several Ford and Dodge dealerships but wasn't overjoyed with their truck hate to do}, and had heard lots of good things about Toyota trucks.I went to several Ford and Dodge dealerships but wasn't overjoyed with their trucks and was kind of pressured to purchase immediatly.I liked the Toyota trucks and the way I was treated! I dealt with Brandon by email,phone,and in person and never felt pressured to buy right now. He answered all of my questions and when I was ready to buy he walked me through the process. After buying I was shown how everthing worked on the truck. All of the people were very nice and friendly. I would reccomend Toyota of Des Moines to everyone! I know when my wife gets ready to buy a new vehicle thats where we are going! Mike Kirkpatrick. More

Clearly your employees go out of their way to make the customer experience excellent. I own a business and really admired the way they work together as a team and focus on the client and their satisfactio customer experience excellent. I own a business and really admired the way they work together as a team and focus on the client and their satisfaction. I liked Rob so much that even looked past the whole Rocky Top nonsense. You guys are awesome and the product is amazing. Our family owns three Camry's now and I've owned three other Toyota/Lexus products before this. Thanks for everything. More

Steve is amazing. I had the car I wanted within a couple of hours, at the right price. Thanks for such a smooth and easy experience. Much of the experience was done online or on the phone. I appreciate t of hours, at the right price. Thanks for such a smooth and easy experience. Much of the experience was done online or on the phone. I appreciate that Steve always knows who I am and does his best to meet my auto needs. Thanks so much. Cathy Stende More

we have owned three new Toyota's over the past years. THe service we get is excellent. If we have an appointment, it is always on time. I never feel High pressured. All questions are answered directly THe service we get is excellent. If we have an appointment, it is always on time. I never feel High pressured. All questions are answered directly and with out hesitation. Thank you. We will be back for the service on our new vehicle and most likely to putchase our next new vehicle is several years. More

We came to Toyota of DM because our son wanted to look at the Scion XB RS. While my wife and I were waiting we decided we would like to get a Scion XB, which I've wanted for quite some time. We were not pr the Scion XB RS. While my wife and I were waiting we decided we would like to get a Scion XB, which I've wanted for quite some time. We were not pressured in any way, our questions were answered politely and completely, sometimes before we could ask them. When we asked about how to get the Scion XB, Steve provided comparisons for buying and leasing and explained the pros and cons of both. Our decision to lease was an easy one to make, and Steve guided us through the process, introducing us to the finance manager who was also pleasant and low pressure. Overall, it was an excellent experience - I've never had such a pleasant and enjoyable sales encounter in my life. Everyone we met at Toyota of DM made us feel like we were among old friends. Bottom line - we leased our Scion XB, and our son leased the Scion XB RS, and we are all very happy. More

My previous leased car was totaled in a crash. Terry went out of his way to make sure I loved the replacement vehicle. I was able to upgrade to the xle camry. I have been a camry driver for over ten ye went out of his way to make sure I loved the replacement vehicle. I was able to upgrade to the xle camry. I have been a camry driver for over ten years, and have always gone to this dealer. They are excellent! More

I had a wonderful buying experience in Toyota Scion of Des Moines. They got me a loan/financing when all other dealerships turned me down. They even gave me a reasonable APR. I live 2 hours away from Des Des Moines. They got me a loan/financing when all other dealerships turned me down. They even gave me a reasonable APR. I live 2 hours away from Des Moines and so its difficult for me to go and get the car specially when the blizzard is coming.Well, Brandon and his manager volunteered to bring the car to my place without an extra cost. What a relief! It shows they have a great customer service. More

Steve greeted my wife and me when we first came to the dealership to look for a vehicle to replace my 2004 Rav4. I checked most manufacturers and their local dealerships online before looking at the Ford dealership to look for a vehicle to replace my 2004 Rav4. I checked most manufacturers and their local dealerships online before looking at the Ford Escape & Edge and the Rav4. I had positive service experience for my '04 Rav and believe that will continue with my new Rav. Seeing that you kept the inventory updated kept me coming back and that is where I found the vehicle andoptions I wanted to buy. More