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Toyota of Des Moines

Grimes, IA

4.6
9,264 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 9,264 reviews

March 18, 2011

Travis was great to work with. He was not over bearing, but attentive and patient. I would highly recommend him to anyone. Also, I loved the new car orientation. That was excellent. We bought a Highlan More

by barbtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Lawson
March 17, 2011

We purchased an Avalon in '03 from this dealership and have had EXCELLENT service since then. Dennis in Service always gives me details of the service the car needs and why - I've never felt taken advant More

by akmanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis in Service, Scott Jenkins Sales, Kenneth Bright Sales, Ken Bright
March 17, 2011

I have had a very good experience at the toyota of des moines dealership, when I was purchasing a car. Steve answered all of my questions and also there was another person who explained everything about t More

by MirAlem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : steve henigan
March 17, 2011

Never been to a car dealer before that invested so much time and curtisy to make you feel totally comfortable. Pricing was not an object. Very satified with my entire experience and purchase from Toyota of More

by cowboyaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Murphy and William Goodwin, William Godwin
March 14, 2011

I was very impressed from the moment we stepped into the showroom. AJ Shindler greeted us right away. He was very attentive and knowledgeable. He listened to our needs and actually, the very first vehicle t More

by mycar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ Shindler - Rob Hutt - Greg Mohrman - JD Kent III
March 14, 2011

Steve is great, he made the sale a very pleasant experience and I've already recommended him and Toyota of Des Moines to two of my friends the past two weeks. This is my second vehicle purchase from More

by sarahshaffer2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Henigan
March 11, 2011

We had a great experience at toyota of des moines. Everyone that worked with us was friendly,gave us good service and bent over backwards to give us a good deal on all the cars we have purchased this More

by lorie odell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Godwin, William Godwin
March 08, 2011

Friendly, efficient, fair, great service.....we will be back when we purchase our new Prius in a few years! We already love the car! We will also recommend this dealership to our son. He is ready to purc More

by Jan or Ruth Haugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Ray Murphy, Ken Bright
March 05, 2011

Best car buying experience we have ever had. Becky was very knowledgable but not "pushy," professional and helpful! The business manager was prepared and helpful. Man who explained the operating informati More

by wr_pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
becky grissom
March 03, 2011

I've bought 2 vehicles from Toyota DM. I've bought a car in the new lot and a car in the used lot. both times I worked withh Sai Khoundara (no longer there) he was great! made my experience worth. i recen More

by bun87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Hugley
Mar 17, 2011 -

Toyota of Des Moines responded

Dear bun87, We understand you are upset about the Customer Service you received here at Toyota of Des Moines and we would have liked the opportunity to be able to work this out with you. You have purchased 2 vehicles from us in the past and we value your business. We are sorry we were unable to work out our differences but would like to extend an open invitation to try us again sometime so we can show you how a Toyota dealer in the top 1% of all US Toyota Dealers in customer satisfaction treats their customers. Here at Toyota of Des Moines we take these reviews VERY serious and at the very least we will learn from this so it will not happen in the future.

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