Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Travis was great to work with. He was not over bearing, but attentive and patient. I would highly recommend him to anyone. Also, I loved the new car orientation. That was excellent. We bought a Highlan but attentive and patient. I would highly recommend him to anyone. Also, I loved the new car orientation. That was excellent. We bought a Highlander in 2008 in Topeka, KS and we did not have this orientation at all and did not know several things about the car. For one, we never had the bluetooth set up in the Highlander until we bought the Rav4. They set that up for us at the time I picked up the Rav4. That was above and beyond and we would recommend Toyota Des Moines to anyone. More
We purchased an Avalon in '03 from this dealership and have had EXCELLENT service since then. Dennis in Service always gives me details of the service the car needs and why - I've never felt taken advant have had EXCELLENT service since then. Dennis in Service always gives me details of the service the car needs and why - I've never felt taken advantage of. It is why I've driven this car for 136,000 miles and is still in GREAT shape. In deciding to get a new car, it didn't take long in visiting other dealers to discover what we did in '03, that no one makes a car as solid and as good of a value as Toyota. As well, the sales people at this dealership were the most responsive of all the ones in the area - including their Toyota competitors. Yet their attitude was to help us make an informed decision, not push another sale! Great experiences! More
I have had a very good experience at the toyota of des moines dealership, when I was purchasing a car. Steve answered all of my questions and also there was another person who explained everything about t moines dealership, when I was purchasing a car. Steve answered all of my questions and also there was another person who explained everything about the car that was really helpful. overall I had a very good experiance when i purchased my car. More
Never been to a car dealer before that invested so much time and curtisy to make you feel totally comfortable. Pricing was not an object. Very satified with my entire experience and purchase from Toyota of time and curtisy to make you feel totally comfortable. Pricing was not an object. Very satified with my entire experience and purchase from Toyota of Des Moines. Ray Murphy was fantastic as a sales manager and William Goodwin was well versed in the vehicle. Both were simply outstanding in their professionalism. More
I was very impressed from the moment we stepped into the showroom. AJ Shindler greeted us right away. He was very attentive and knowledgeable. He listened to our needs and actually, the very first vehicle t showroom. AJ Shindler greeted us right away. He was very attentive and knowledgeable. He listened to our needs and actually, the very first vehicle that he showed us, we did actually purchase. We also worked with Rob Hutt. There again, very attentive & knowledgeable. Answered all our questions & concerns in a friendly, professional manner. He was very patient with our questions regarding the vehicle and financing. We next spoke with Greg Mohrman in the finance department. Greg was, again, very helpful in answering our questions and concerns. Professional yet very friendly service. And finally, JD Kent III, went over the entire vehicle with us. He explained all the bells & whistles in an easy to understand manner. Again, very friendly & professional. I appreciate the great service as it is not always the case at many other dealerships. We felt our business was appreciated and would reccomend the Toyota - Des Moines to others. More
Steve is great, he made the sale a very pleasant experience and I've already recommended him and Toyota of Des Moines to two of my friends the past two weeks. This is my second vehicle purchase from experience and I've already recommended him and Toyota of Des Moines to two of my friends the past two weeks. This is my second vehicle purchase from Toyota of Des Moines and next time I need a vehicle I will definately be going back to that same dealership! More
We had a great experience at toyota of des moines. Everyone that worked with us was friendly,gave us good service and bent over backwards to give us a good deal on all the cars we have purchased this Everyone that worked with us was friendly,gave us good service and bent over backwards to give us a good deal on all the cars we have purchased this year. In my book William Godwin deserves an excellent review. He is a very personable salesman nowing how to treat customers is a gift for him. Thnk you toyota of des moines! We wil return and recommend the des moine store to our friends an anyone else we come in contact with that is in the market for a car or truck. More
Friendly, efficient, fair, great service.....we will be back when we purchase our new Prius in a few years! We already love the car! We will also recommend this dealership to our son. He is ready to purc back when we purchase our new Prius in a few years! We already love the car! We will also recommend this dealership to our son. He is ready to purchase in the coming year! Thank you Ken and Ray! More
Best car buying experience we have ever had. Becky was very knowledgable but not "pushy," professional and helpful! The business manager was prepared and helpful. Man who explained the operating informati very knowledgable but not "pushy," professional and helpful! The business manager was prepared and helpful. Man who explained the operating information, Prius features, & Toyota Care was patient and thorough. More
I've bought 2 vehicles from Toyota DM. I've bought a car in the new lot and a car in the used lot. both times I worked withh Sai Khoundara (no longer there) he was great! made my experience worth. i recen in the new lot and a car in the used lot. both times I worked withh Sai Khoundara (no longer there) he was great! made my experience worth. i recently went there and worked with Tom Hugley. i've never felt so disrespected in my experience with a sales person. Customer Service was awful, just horrible. and he told me that he would contact me Monday after I had test drove a car and wanted to see if I could finance thru Toyota DM, I went in on a Saturday, so i waited Monday and I called 4 different times. I left voice mails and never got a return phone for either of them and when I did talk to Tom he said he'd give me a call back. but never did!! I am so disappointed in Toyota DM. IT WAS NOT ABOUT THE FINANCING. IT WAS ABOUT THE CUSTOMER SERVICE. I had a great experience the previous 2 times but this time around was not the greatest. More





















