Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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I was looking for a vehicle that would provide me with adequate cargo space without sacrificing comfort for long road trips.I compared the Honda Oddessy and the Toyota Sienna and I found the Toyota dealer adequate cargo space without sacrificing comfort for long road trips.I compared the Honda Oddessy and the Toyota Sienna and I found the Toyota dealership here in Des Moines to have an overall higher quality operation.The Sienna is the vehicle that will provide me with years of good service and I can feel confident that any mechanical/operational problems will be quickly addressed and resolved at the dealership. All individulas involved in the transaction were professional and friendly. More
The customer service after you purchase your vehicle IS SERIOUSLY LACKING!! POOR COMMUNICATION AND UPPER MANAGEMENT LIKES TO HANG UP ON ITS CUSTOMERS!! The salesmen screws up and it gets taken out on the c SERIOUSLY LACKING!! POOR COMMUNICATION AND UPPER MANAGEMENT LIKES TO HANG UP ON ITS CUSTOMERS!! The salesmen screws up and it gets taken out on the customer...very unprofessional, I just wanted my issue to be handled in a fair way, instead I was made to feel that it was my fault! On the top of this review form it says #1 Treat every single person who walks through our doors the same way as we want to be treated...REALLY??? and #2 Once someone has become our customer, he or she is our customer for life... NOT THIS CUSTOMER!! Our buying experience was so pleasant and this situation has ruined that, this dealership has left a very bad taste in my mouth...truly sick to my stomach...especially scince as the customer I did nothing wrong, but was still made to feel that way!! More
The Toyota of DesMoines staff was very helpful in getting me into a new car. I would recomend them to anyone wanting to get a new car me into a new car. I would recomend them to anyone wanting to get a new car More
Dealer was very friendly and helpful till purchase. Then it seemed like I was wasting their time. Didn't get title to truck upon purchase and had to call back numerous times(5) to get someone to send it to it seemed like I was wasting their time. Didn't get title to truck upon purchase and had to call back numerous times(5) to get someone to send it to me. Truck was just as promised on net and am very happy with the price. It was very clean and detailed nicely. More
Needed to downsize my vehicle for both payment and gas effiency reasons. Des Moines Toyota was the first stop that I made and I had the intention of going at least 2 different places. However, beings th effiency reasons. Des Moines Toyota was the first stop that I made and I had the intention of going at least 2 different places. However, beings the vehicle that I had to trade in was a Toyota and they were willing to give me close to what I needed out of it to make a reasonable trade I did not end up going anywhere else. William was friendly and worked hard to get me a deal that I was satisfied with. Matt was great going over the paperwork and beings I was in Des Moines for a doctors appointment they were more than willing to work around my schedule. When I picked up the car (the same day) I don't think that I have ever had a vehicle that was cleaned and detailed so well. They also had a program in which they went over the whole car and explained all the details about that particular vehicle - that was a new experience for me and it was really a great service (so much better than trying to figure it out as you are trying to drive!!!) More
Toyota of Des Moines was a great dealership to work with. They were very friendly and extremely efficient with the sale of the new Camry. They treated us fairly and were good to show and explain all the fe They were very friendly and extremely efficient with the sale of the new Camry. They treated us fairly and were good to show and explain all the features and details of our new purchase. We feel we received a fair price and they were not "pushy" at all. They were willing to talk and reason with us. We enjoyed our experience and love our new car. More
I have been a loyal Toyota owner since 1982. I have worked with a variety of sales and service people from Toyota of Des Moines over the years and have come to expect superior service. I have not been worked with a variety of sales and service people from Toyota of Des Moines over the years and have come to expect superior service. I have not been disappointed. Rob Hutt was very helpful, knowledgeable, & curteous, and certainly met all of my expectations. I made three trips back to Toyota of Des Moines before I finally purchased a vehicle, and because I liked the way he worked with me, I asked for Rob's help each time I returned. Each step of the process was very enjoyable, and at no time did I feel pressured into purchasing something that I did not want. That was very important to me. Thank you Toyota of Des Moines. I love my new Camry! More
I felt comfortable at Toyota of Des Moines, that I was working with people who knew what they were talking about and weren't just trying to get me in the car and out the door. This was my first car purcha working with people who knew what they were talking about and weren't just trying to get me in the car and out the door. This was my first car purchase and my husband and I wanted to make sure that the payments worked for us. William went over the figures until we both were comfortable with what we would be paying for the car and on a monthly basis. He was willing to accomodate some of our requests and when we picked up the car it was immaculate condition. Matt was great going over the figures for our loan and giving us all the options so we could decide what worked best for us. And JD spent time showing us all the bells and whistles of our new car, I couldn't be happier with the transaction. More
We feel we can get a very fair deal from Ken, he has always been helpful with any questions. We have had many Toyota cars over the past years. Sheila West always been helpful with any questions. We have had many Toyota cars over the past years. Sheila West More





















