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Toyota of Deerfield Beach
Deerfield Beach, FL
2,118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,118 reviews
January 07, 2026
Last time I come to your location. You charge a credit card fee, but you don’t disclose this when someone books an appointment. I called and booked the oil change, and while I shoul You charge a credit card fee, but you don’t disclose this when someone books an appointment. I called and booked the oil change, and while I should have asked the price, your staff simply scheduled it. No cost was mentioned, and no one said, “By the way, we also charge a credit card fee.” I’m sure that omission is intentional, because if you were upfront, your cancellation rate would be much higher. When I arrived, I was told the oil change would be about $84. I agreed to it—my mistake for not confirming earlier. Then at checkout, I was informed there would be an additional 2.5–3% credit card fee. No warning beforehand. The service person handling my file is not at fault. It's the management. Multi-million dollar property and business. Wow. Such a disappointment Your dealership already charges premium prices for basic service. Adding a credit card usage fee on top of that is ridiculous. Whoever approved this policy has completely lost perspective. Your out of touch. When i buy my next Toyota your not going to see me. Sorry your mistake, and greed is too much. More
by no cc fees
Employees Worked With
Ryan
January 06, 2026
Great customer service done in a timely manner Unbelievable knowledge. I’m super satisfied with price and service Philip Papantonio went above and beyond to assist me and I really appreciate i Unbelievable knowledge. I’m super satisfied with price and service Philip Papantonio went above and beyond to assist me and I really appreciate it. More
by tops.carolina
Employees Worked With
Philip Papantonio
January 03, 2026
This is an awesome dealership, Lucas was my service manager today and as always, he is very appropriate and caring, got me through my maintenance check today and appropriated me to the important servic manager today and as always, he is very appropriate and caring, got me through my maintenance check today and appropriated me to the important services other than an oil changed to be done… Thank you, Lucas More
by DAWNERLICH
Employees Worked With
Lucas
December 30, 2025
The gentleman who checked me in was nice enough to help me remove my walker. Greg was all smiles welcoming me to have a seat and coffee. He kept me informed as to what was going on with my car. I was impre me remove my walker. Greg was all smiles welcoming me to have a seat and coffee. He kept me informed as to what was going on with my car. I was impressed at how clean the place is. You could tell the employees respect their work place. More
by vachovetz
Employees Worked With
Greg
December 29, 2025
Christian offered very promt service. Very friendly and professional. My service was performed quickly and my car was ready for pickup in a couple hours. Very friendly and professional. My service was performed quickly and my car was ready for pickup in a couple hours. More
by GeoffreyBlunt07
Employees Worked With
Christian
December 21, 2025
As a Lexus owner I have been a long- term customer at Toyota of Deerfield.for vehicle maintenance. My experience has been consistently excellent with peace of mind with their service department under the Toyota of Deerfield.for vehicle maintenance. My experience has been consistently excellent with peace of mind with their service department under the leadership of Service Manager Terrell. Terrell’s customer-focus approach is evident in every interaction. His team clearly emulates his commitment to exceed customer expectations Toyota of Deerfield has earned my confidence and long-term loyalty. More
by Mary D
Employees Worked With
Service Department- Terrell, Cristian, Jamie
December 16, 2025
The service was quick and professional. I usually shy away from dealerships, because I feel that they are always trying to upsell me something. I didn’t have that experience here. I will be I usually shy away from dealerships, because I feel that they are always trying to upsell me something. I didn’t have that experience here. I will be back. More
by Sphaynes
Employees Worked With
Moe
