Toyota of Deerfield Beach | Page 6

Toyota of Deerfield Beach responded

Thank you for your positive feedback! We're delighted to hear that you found our team friendly and helpful, and that Mia provided you with great service. We appreciate you recognizing her friendly demeanor and look forward to welcoming you back in the future!

Toyota of Deerfield Beach responded

Thank you for sharing your positive experience with Frantz! We're delighted to hear that you received excellent customer service and that our salesperson was instrumental in helping you through your transaction. Our team is committed to providing personalized, high-quality support to ensure every customer feels valued and satisfied. We appreciate you taking the time to recognize Frantz's outstanding assistance and professionalism. Your feedback reinforces our dedication to delivering exceptional service with each interaction.

Toyota of Deerfield Beach responded

Thank you for your kind words! We're so glad to hear that Toyota of Deerfield Beach continues to provide great service. We always aim to be friendly, dependable, and easy to work with, and we appreciate your continued trust!

Toyota of Deerfield Beach responded

Thank you for sharing your experience! We’re so glad to hear that our team was able to take care of your husband quickly and resolve the issue with the defective tire. Providing amazing service and peace of mind is always our priority. If you ever need anything else, please don’t hesitate to reach out. We’re here to help and look forward to assisting you again in the future!

Toyota of Deerfield Beach responded

Thank you for your kind review! We're thrilled to hear that you were satisfied with the treatment you received. Providing excellent service is our priority, and we’re glad we were able to meet your expectations. We truly appreciate your recommendation and look forward to assisting you and others in the future!

Toyota of Deerfield Beach responded

Thank you for sharing your experience! We're thrilled to hear that the service was quick, done right, and worth the extra drive. It's wonderful to know that Jamie consistently delivers the best experience possible. Your kind words mean a lot, and we’re grateful for your trust in us. We look forward to serving you again!

Toyota of Deerfield Beach responded

We are truly honored by your exceptional review highlighting the teamwork and dedication of our entire Toyota of Deerfield Beach team! Your recognition of our collaborative approach across sales, financial, and insurance departments reflects our commitment to providing a seamless, comprehensive customer experience. We strive to be proactive, detail-oriented, and united in our goal of ensuring customer satisfaction. Thank you for taking the time to acknowledge the hard work of our team and for choosing Toyota of Deerfield Beach for your Toyota Cross. We're thrilled that we could exceed your expectations and create a positive, memorable buying experience. Your feedback motivates us to continue delivering outstanding service to every customer.

Toyota of Deerfield Beach responded

We sincerely apologize for the experience you've had regarding your service appointment and the delay in scheduling an oil change. We understand how frustrating it is to encounter issues with service availability, and it’s certainly not the level of service we aim to provide. To address your concerns directly, please contact our Customer Relations Manager, Raakhi "Rocky" Shingadia, at rshingadia@vtaig.com or 954-426-6792. She will be happy to assist you in finding a suitable resolution and improving your experience moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Toyota of Deerfield Beach responded

Thank you for sharing your experience, and we’re truly sorry to hear about the issues you encountered with your service. Your safety and satisfaction are very important to us, and we want to ensure your concerns are properly addressed. Please contact Raakhi "Rocky" Shingadia, our Customer Relations Manager, at rshingadia@vtaig.com or 954-426-6792. We would like the opportunity to resolve this matter for you and investigate what happened during your visit. We appreciate your feedback and hope to make things right.

Toyota of Deerfield Beach responded

Thank you for your positive feedback about Mia! We're delighted to hear that she was attentive and helpful, and that she completed the job efficiently. Your recommendation means a lot to us, and we're proud to have her on our team. If you need anything in the future, don't hesitate to reach out. We appreciate your support!